Maritime HR Operations Analyst

Private Destinations•Seattle, WA

16h•$59,300 - $100,700•Hybrid

About The Position

The Analyst, Maritime HR Operations turns maritime HR data into clear insights and practical improvements for Holland America Line and Seabourn. Reporting to the Director, Maritime HR and Operations, the Analyst supports teams across Maritime HR Strategy & Operations, including Talent Management, Talent Acquisition, Fleet Training & Compliance, Fleet Compensation, the Competency Framework team, and Expedition. The role collects, validates, and integrates data from crew management and time-and-attendance systems, payroll and HR sources, training and certification records, performance appraisals, recruitment pipelines, compensation models, and other reports. The Analyst maintains documented data models and quality processes, analyzes workforce and operational trends, builds forecasting models, and translates findings into practical recommendations for leaders. The Analyst develops dashboards and reports, primarily using Power BI and Microsoft 365, covering establishment, vacancies, promotions, training, compliance, turnover, compensation, and related KPIs. The role also supports reviews of shipboard work and rest hours and workload, identifies compliance risks, and prepares information for audits, negotiations, and leadership reporting. Using AI and automation tools, the Analyst improves workflows, reduces manual processes, and helps colleagues use self-service reporting. This is a hybrid position based in the Seattle office, with attendance four days per week, currently Monday through Thursday.

Requirements

Bachelor's degree or certifications in Data Analytics, Statistics, Information Systems, Business, Human Resources, Maritime Studies, or a related discipline, or equivalent experience.
Advanced Excel skills.
Strong Power BI skills, including DAX, Power Query, and data modeling.
Experience with automation and AI tools such as Power Automate, SharePoint, Microsoft Copilot, or similar.
Ability to apply statistical and forecasting techniques and explain results clearly to non-technical audiences.
High accuracy and attention to detail, with a structured approach to data quality and documentation.
Excellent written and verbal communication skills in English.
Ability to maintain strict confidentiality when handling personal and pay data.
Collaborative, curious, and open to new ideas, technology, and continuous improvement.
Comfortable working in the Seattle office four days per week, currently Monday through Thursday.

Nice To Haves

SQL and/or Python or R skills.
Understanding of HR, payroll, or crew-management data.
Knowledge of MLC/STCW work-and-rest-hour rules and collective bargaining agreements; this knowledge can also be learned.

Responsibilities

Gather and integrate maritime HR data from Mistral, payroll and HR sources, training and certification records, performance appraisals, recruitment pipelines, compensation models, wage scales, and other reports.
Build and maintain a structured, documented data model with clear definitions for workforce measures.
Implement data-quality checks, cleansing, and validation routines; investigate discrepancies, identify root causes, and agree on corrections with system owners.
Manage access, confidentiality, and retention of personal data in accordance with company policy and applicable data-protection requirements.
Apply statistical, computational, and modeling techniques to identify trends, patterns, and anomalies in workforce, training, compensation, and operational data.
Analyze turnover and retention, promotion and progression, hiring timelines, training completion and certificate expiry, establishment reporting, pay equity, and the cost impact of policy or CBA changes.
Build forecasting and predictive models to support workforce planning, fleet deployment, newbuilds, attrition risk, promotion readiness, work-squad requirements, and rotation planning.
Translate analytical findings into practical options, clearly stating assumptions and risks.
Develop and maintain dashboards, charts, and standard reports, mainly using Power BI and Microsoft 365, for leadership, operational teams, and other audiences.
Create and maintain reporting on establishment, vacancies, promotions, training, compliance, turnover, retention, compensation, equity, projects, and initiatives.
Ensure dashboards refresh automatically, are easy to use, and provide per-person and per-ship views where needed.
Prepare data packs for CBA negotiations, audits, and leadership presentations, as well as monthly and quarterly reporting.
Support reviews of shipboard work and rest hours and workload for Deck and Technical seafarers and other departments as requested.
Monitor work-and-rest compliance with MLC, STCW, and applicable CBA requirements; identify violations and risk patterns, and check comments and compensatory-rest records.
Analyze workload drivers by rank, department, vessel, and itinerary; support manning and Table of Personnel reviews, rotation design, and new-role proposals.
Share findings with ship leadership, Marine and Technical Operations, and Maritime HR; prepare work-and-rest overviews for audits, Port State Control follow-up, and union requests.
Identify opportunities to reduce manual work and improve decision-making by mapping workflows, removing duplicate data entry, and automating recurring reports and processes.
Use Power BI, Power Automate, SharePoint, Microsoft Copilot, and other AI tools to automate data collection, reporting, and workflows.
Collaborate with maritime engineers and operations managers, compliance officers, corporate HR Data & Analytics, IT, and the Mistral team to apply insights and improve systems and reporting.
Document processes and data definitions, train colleagues in self-service reporting, and measure the impact of improvements.
Work collaboratively with Maritime HR groups and treat each team as an internal customer.
Perform other duties as assigned.