HR Operations Analyst

The Legal Aid Society • New York, NY

3d

About The Position

Under the direction of the HR Operations Manager, the HR Operations Analyst supports and optimizes the Legal Aid Society’s Human Resource Information Systems (HRIS) to support HR functions and organizational objectives. The role supports accurate, efficient, and effective HR operations and partners with Finance on workforce data, analytics, reconciliations, and recurring and ad hoc reporting. Through effective data management, cross-functional reporting, and system improvements, the position contributes to data-driven decision-making and the organization’s mission.

The analyst prepares HR and workforce reports, builds and maintains data visualization and distribution tools, analyzes workforce information, and recommends metrics and process improvements. The role also supports HR data entry and transaction processing, onboarding systems, data quality and compliance procedures, data audits and corrections, and training for HR and HRIS/dashboard end-users.

The position is mostly sedentary and involves significant computer and monitor use, including video communications and meetings. It may also require occasional or frequent physical movement to perform essential duties, including bending, reaching, pulling, pushing, standing, walking, and accessing small spaces. Travel within New York City across the five-borough region is required.

Requirements

• Bachelor's degree and at least 2 years of work experience, or the equivalent of 6 or more years of post-secondary education and relevant work experience.
• Advanced proficiency with Microsoft Excel and data analysis fundamentals.
• Proficiency with data visualization tools such as Microsoft Power BI or Tableau.
• Proficiency with relevant mathematics, including statistics, arithmetic, ratios, and percentages.
• Ability to reconcile and validate data across HR, payroll, and financial reporting sources.
• Ability to translate workforce data into clear, accurate reporting and analysis for HR, Finance, and leadership stakeholders.
• Interpersonal and communication skills that enable healthy and productive working relationships.
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect.
• Commitment to the Legal Aid Society’s mission and values.
• Legally authorized to work in the United States for any employer without sponsorship for a work visa or permit.

Nice To Haves

• At least 2 years of experience in Human Resources, Finance, Data Analytics, or a related field is strongly preferred.
• Relevant certifications, such as PHR or SPHR.
• Proficiency with HRIS software such as ADP, Workday, or BambooHR.

Responsibilities

• Write and maintain recurring and ad hoc HR and workforce reports to answer business questions, support operational procedures, and meet Finance reporting needs.
• Design, build, and maintain data visualization and distribution tools that provide stakeholders timely access to essential personnel information.
• Analyze workforce data to identify trends, variances, data quality issues, and compliance considerations, and communicate findings to appropriate stakeholders.
• Recommend metrics, reporting approaches, and process improvements that support organizational objectives and data-driven decision-making.
• Support routine HR data entry and quality assurance.
• Review and process staffing transactions throughout the employee lifecycle.
• Support systems components for new employee onboarding procedures.
• Apply knowledge of HR policies and procedures to workflows; identify and escalate data errors and systems issues as needed.
• Support routine compliance and data quality assurance procedures across a variety of topics.
• Conduct data analyses and audits to identify inconsistencies, inaccuracies, and data gaps, and enter corrections for issues uncovered.
• Offer training and support to HR staff and other HRIS and dashboard end-users.
• Participate in continuous professional development and continue learning about workplace bias, relevant employment law changes, and data privacy and security best practices.
• Perform other duties as assigned.

Benefits

• Health insurance
• Paid vacation
• Disability insurance
• Life insurance
• Access to Public Service Loan Forgiveness and other State and Federal loan forgiveness programs; eligible New York residents may also qualify for state loan repayment assistance, depending on years of practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level