HR Operations Analyst

The Legal Aid Society • New York, NY

11h • $87,500 - $92,500

About The Position

Under the direction of the HR Operations Manager, the HR Operations Analyst supports and optimizes the Legal Aid Society’s Human Resource Information Systems (HRIS) to support HR functions and organizational objectives. The role helps ensure the accuracy, efficiency, and effectiveness of HR operations and partners with Finance on workforce data, analytics, reconciliations, and recurring and ad hoc reporting. It contributes to data-driven decision-making through effective data management, cross-functional reporting, and system improvements.

The position produces workforce reporting and visualizations, analyzes data for trends and quality or compliance concerns, and supports HR data entry, staffing transactions, onboarding systems, and data-quality procedures. It also offers training and support to HR and other HRIS and dashboard users, keeps current on relevant policies and practices, and performs other duties as assigned.

The position is mostly sedentary, involving significant computer and monitor use and video communication and meetings. Occasional or frequent physical movement may be required to perform essential functions, including bending, reaching, pushing, pulling, standing or walking for extended periods, and accessing small spaces. Travel within New York City and across the five boroughs is required.

The salary range is $87,500–$92,500. The Legal Aid Society offers benefits including health insurance, paid vacation, disability insurance, and life insurance. The position qualifies for Public Service Loan Forgiveness and other state and federal loan forgiveness programs; eligible New York residents may also qualify for state loan-repayment assistance. Applicants must be authorized to work in the United States without employer sponsorship, subject to the stated TN-visa letter provision for citizens of Canada and Mexico.

Requirements

• Bachelor’s degree and at least 2 years of work experience, or the equivalent of 6 or more years of post-secondary education and relevant work experience.
• Advanced proficiency with Microsoft Excel and data analysis fundamentals.
• Proficiency with data visualization tools such as Microsoft Power BI or Tableau.
• Proficiency with relevant mathematics, including statistics, arithmetic, ratios, and percentages.
• Proficiency with HRIS software, such as ADP, Workday, or BambooHR.
• Ability to reconcile and validate data across HR, payroll, and financial reporting sources.
• Ability to translate workforce data into clear, accurate reporting and analysis for HR, Finance, and leadership stakeholders.
• Interpersonal and communication skills that support healthy and productive working relationships.
• Ability to perform duties with confidentiality, integrity, and respect.
• Commitment to the Legal Aid Society’s mission and values, including securing equal justice before the law for all New Yorkers.

Nice To Haves

• At least 2 years of experience in Human Resources, Finance, Data Analytics, or a related field is strongly preferred.
• Relevant certifications, such as PHR or SPHR, are a plus.

Responsibilities

• Write and maintain recurring and ad hoc HR and workforce reports to answer business questions, support operational procedures, and meet Finance reporting needs.
• Design, build, and maintain data visualization and distribution tools that provide stakeholders timely access to essential personnel information.
• Analyze workforce data to identify trends, variances, data-quality issues, and compliance considerations, and communicate findings to appropriate stakeholders.
• Recommend metrics, reporting approaches, and process improvements that support organizational objectives and data-driven decision-making.
• Support HR teams with routine data entry and quality assurance.
• Review and process staffing transactions throughout the employee lifecycle.
• Support systems components for onboarding new employees.
• Apply knowledge of HR policies and procedures to workflows and escalate data errors or systems issues as needed.
• Support routine compliance and data-quality assurance procedures.
• Conduct data analysis and audits to identify data inconsistencies, inaccuracies, and gaps; enter or correct issues uncovered.
• Train and support HR staff and other HRIS and dashboard end-users.
• Participate in professional development and continue learning about workplace bias, employment law changes, and data privacy and security best practices.
• Perform other duties as assigned.

Benefits

• Health insurance
• Paid vacation
• Disability insurance
• Life insurance
• Public Service Loan Forgiveness and other state and federal loan forgiveness program eligibility
• Potential New York State loan-repayment assistance for eligible New York residents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level