Maritime HR Operations Analyst

Carnival Corporation•Seattle, WA

7d•Hybrid

About The Position

The Maritime HR Operations Analyst turns maritime HR data into clear insights and practical improvements for Holland America Line and Seabourn. Reporting to the Director, Maritime HR and Operations, the analyst supports teams across Maritime HR Strategy & Operations, including Talent Management, Talent Acquisition, Fleet Training & Compliance, Fleet Compensation, the Competency Framework team, and Expedition. The role collects, integrates, and validates data from crew management, time and attendance, payroll, HR, training and certification, recruitment, performance, reporting, and compensation sources. The analyst builds documented data models and dashboards that provide reliable views of workforce establishment, vacancies, promotions, training, turnover, compensation, and costs. The position also analyzes shipboard work and rest hours and workload, identifies compliance risks and trends, and provides fact-based recommendations to ship leadership and Marine and Technical Operations. Using analytics, AI, automation, and Microsoft 365 and Power BI tools, the analyst improves reporting and workflows, reduces manual processes, and supports a reliable per-person view of each seafarer's status. The role collaborates with maritime HR teams and operational, compliance, data, and technology partners, and promotes self-service reporting and continuous improvement. This is a hybrid position based in the Seattle office, with an expectation to work in the office four days per week, currently Monday through Thursday.

Requirements

Bachelor's degree or certifications in Data Analytics, Statistics, Information Systems, Business, Human Resources, Maritime Studies, or a related discipline, or equivalent experience.
Advanced Excel skills and strong Power BI skills, including DAX, Power Query, and data modelling.
Experience with automation and AI tools such as Power Automate, SharePoint, Microsoft Copilot, or similar.
Ability to apply statistical and forecasting techniques and explain results clearly to non-technical audiences.
High accuracy and attention to detail, with a structured approach to data quality and documentation.
Excellent written and verbal communication skills in English.
Ability to maintain strict confidentiality when handling personal and pay data.
Collaborative, curious, and open to new ideas, technology, and continuous improvement.
Comfort working in the Seattle office four days per week, currently Monday through Thursday.

Nice To Haves

SQL and/or Python or R skills.
Understanding of HR, payroll, or crew management data.
Knowledge of MLC/STCW work and rest hour rules and collective bargaining agreements; this knowledge can also be learned.

Responsibilities

Gather and integrate maritime HR data from Mistral, payroll and HR reports, training and certification records, performance appraisals and PDRs, the Focus Report, recruitment pipelines, compensation models, and wage scales.
Build and maintain a structured, documented data model with consistent definitions for measures such as establishment, vacancies, time in rank, days worked, and turnover.
Implement data-quality checks, cleansing, and validation; investigate discrepancies between systems, identify root causes, and agree on corrections with system owners.
Manage access, confidentiality, and retention of personal data in accordance with company policy and applicable data-protection requirements.
Apply statistical, computational, and modelling techniques to identify trends, patterns, and anomalies in workforce, training, compensation, and operational data.
Analyze turnover and retention, promotion flow, time-to-hire, training completion and certificate expiry, establishment alignment, pay equity, and the cost impact of collective bargaining agreement or policy changes.
Build forecasting and predictive models for workforce planning, including fleet deployment and newbuild demand, attrition risk, cadet-to-officer conversion, promotion readiness, work-squad requirements, and rotation changes.
Translate findings into practical options for leaders, stating assumptions and risks to support prioritization of effort and resources.
Develop and maintain Power BI and Microsoft 365 dashboards, charts, and standard reports for HR leaders, operational teams, brand leadership, and, when required, auditors, flag states, and union reporting.
Create and maintain dashboards and reports covering establishment and vacancies, promotions and promotion readiness, training and compliance, turnover and retention, compensation and equity, projects and initiatives, and monthly and quarterly leadership reporting.
Ensure dashboards refresh automatically, are easy to use, and provide clear per-person and per-ship views where needed.
Prepare data packs for collective bargaining negotiations, audits, and leadership presentations.
Support reviews of shipboard work and rest hours and workload for Deck and Technical seafarers and other departments as requested.
Use Mistral time-and-attendance data and related reports to monitor compliance with MLC and STCW rest-hour requirements and applicable collective bargaining agreement provisions; identify violations, patterns, and at-risk ranks or ships, and check that violations are commented on and compensatory rest is recorded.
Analyze workload drivers by rank, department, vessel, and itinerary type, and support manning and Table of Personnel reviews, rotation design, and new-role proposals with data.
Share findings with ship leadership, Marine and Technical Operations, and Maritime HR; prepare work and rest hour overviews for audits, Port State Control follow-up, and union requests.
Identify opportunities to reduce manual work and improve decision-making across Maritime HR, including mapping workflows and handoffs, removing duplicate data entry, and automating recurring reports, data collection, and workflows.
Use Power BI, Power Automate, SharePoint, Microsoft Copilot, and other AI tools to support automation and process improvement.
Work with maritime engineers, operations managers, compliance officers, corporate HR Data & Analytics, IT, and the Mistral team to apply insights and improve system configuration and reporting.
Document processes and data definitions, train colleagues in self-service reporting, and measure improvement outcomes such as time saved, error reduction, and KPI movement.
Collaborate with all Maritime HR groups, treating each team as an internal customer.
Perform other duties as assigned.