Operations Analyst Jobs

About The Position

Requirements

• Bachelor’s degree in Business, Supply Chain, Finance, Information Systems, or a related field, or equivalent relevant experience.
• At least 4 years of experience in purchasing operations, procurement operations, procure-to-pay, supply chain systems, or a related business operations role.
• Hands-on experience administering or supporting SAP Ariba, including requisitions, purchase orders, approval workflows, user access, supplier processes, or Business Network activities.
• Experience partnering with IT and business functions to troubleshoot systems, document requirements, test changes, and support implementations or enhancements.
• Experience with procurement controls, audit support, access governance, approval governance, or SOX-controlled business processes.
• Proficiency with Microsoft Excel, Power BI, and Smartsheet, and experience creating or maintaining operational reports and dashboards.
• Strong written and verbal communication skills, attention to detail, customer-service orientation, and ability to manage multiple priorities independently.
• Must be authorized to work for any employer within the United States.

Nice To Haves

• Advanced SAP Ariba administration experience, particularly within Buying and Invoicing, approval workflows, user administration, supplier enablement, and Ariba Business Network.
• Experience with SAP S/4HANA and integrations between Ariba, SAP, invoice-management tools, identity or access systems, and enterprise data platforms.
• Experience with Power BI, spend analytics, procurement performance metrics, or enterprise data reporting.
• Experience developing user acceptance testing plans, test scripts, training materials, standard operating procedures, and work instructions.
• Knowledge of source-to-pay processes, segregation-of-duties concepts, supplier master data, financial approval structures, and procurement policy enforcement.
• Experience in a life sciences, pharmaceutical, biotechnology, medical device, or other regulated environment.
• SAP Ariba certification or relevant procurement, systems, analytics, or project-management certification.

Responsibilities

• Serve as the primary Procurement business administrator and subject matter expert for SAP Ariba, covering requisitioning, purchasing, approvals, supplier onboarding, invoicing-related processes, and the Ariba Business Network.
• Maintain Ariba approval workflows, delegation and group-of-authorization tables, commodity and cost-center mappings, and other configuration data in coordination with IT, Finance, Human Resources, and system support partners.
• Administer procurement user access, role changes, onboarding, and offboarding, ensuring access is appropriate, timely, documented, and aligned with governance, security, segregation-of-duties, and compliance requirements.
• Triage and resolve Ariba and procure-to-pay issues; identify root causes, coordinate technical support, communicate status, and document sustainable solutions.
• Gather business requirements and support procurement system enhancements from intake through configuration review, testing, user acceptance, deployment, hypercare, and ongoing monitoring.
• Develop and execute test scripts to validate workflows, controls, integrations, master data, and user experience before changes are released.
• Maintain procurement work instructions, standard operating procedures, training materials, system communications, and knowledge resources.
• Train and support employees on requisition entry, purchase-order processes, approvals, supplier setup, and appropriate use of procurement systems.
• Own operational governance for Ariba supplier enablement and Business Network activities, supporting supplier adoption, transaction accuracy, data integrity, and process efficiency.
• Maintain recurring procurement reports and enhance Power BI dashboards for spend visibility, cycle-time metrics, supplier activity, operational performance, and savings tracking.
• Own and continuously improve Procurement spend analytics, including supplier, category, business unit, purchase order, and transaction-level spend visibility.
• Partner with Category Managers to turn spend and supplier data into actionable sourcing insights.
• Support SOX controls and internal and external audits by maintaining documentation, producing system reports and approval evidence, responding to requests, and supporting remediation activities.
• Monitor procurement processes and system usage for control gaps, data-quality issues, bottlenecks, or inconsistent adoption; recommend and implement practical improvements.
• Partner cross-functionally with Procurement, IT, Finance, Accounts Payable, Human Resources, Internal Audit, and business stakeholders on source-to-pay operations and projects.
• Support purchase-order maintenance and related operational activities, including reassignment, closure, and cleanup, in coordination with Finance and business owners.
• Independently manage assigned work and contribute as a project lead or team member on procurement technology, governance, integration, and process-improvement initiatives.

Benefits

• Medical, prescription drug, dental, and vision coverage
• Life and disability benefits
• Pre-tax accounts
• 401(k) with company contribution
• Paid vacation, holidays, and sick days
• Paid parental leave
• Discretionary performance-based cash incentive
• Other benefits and a generous time off package