Operations Project Analyst
Contact Discovery Services • Dallas, TX3d • Remote
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Operations Project Analyst
Contact Discovery Services•Dallas, TX
•Remote
About The Position
Contact Discovery Services is seeking a detail-oriented Operations Project Analyst to manage and execute eDiscovery projects from inception to completion. The role supports eDiscovery projects for large corporate clients, focusing on the technical work behind the scenes rather than client meetings and calls. Responsibilities include processing, organizing, producing, and validating data used by legal teams. The position is remote with a negotiable start date and a flexible schedule.
Requirements
- At least one year of eDiscovery litigation support experience or related experience.
- Hands-on experience with at least one eDiscovery platform, such as Relativity or a similar platform.
- Working understanding of the EDRM.
- Strong attention to detail and accuracy.
- Ability to manage multiple tasks and projects simultaneously.
- Ability to bill time in real time while working on projects.
- Comfort working independently in a remote setting and collaboratively in a group setting.
Nice To Haves
- Relativity administrator experience or certification, such as RCA, or CEDS certification.
- General knowledge of the litigation lifecycle.
- Experience troubleshooting applications.
- Located in or near the Pacific or Central time zones.
Responsibilities
- Run eDiscovery processing, production, quality control, and analysis using tools such as Relativity Message Crawler and ReadySuite.
- Convert social media data and generate RSMF messages.
- Link modern attachment data, including Google and Microsoft 365 links, to parent emails.
- Perform quality checks to verify data integrity and catch issues before delivery.
- Track project timelines and status in the project tracker, escalate unattainable deadlines, and keep project managers informed.
- Maintain project notes, logs, and documentation.
- Troubleshoot technical issues and escalate them to the support team when needed.
- Follow eDiscovery protocols and standard operating procedures, and suggest process improvements.
- Create standard operating procedures that connect process and case knowledge.
- Share knowledge with newer analysts and help train them.
Benefits
- 100% remote work with a flexible schedule.
- Health, dental, and vision insurance.
- Paid time off and paid holidays.
- 401(k) retirement plan with a 3% employer contribution.
- Paid training and professional certifications, including Relativity and CEDS.
- Opportunities for career advancement into Senior Analyst or Project Management roles.
- Company events and team activities throughout the year.
- Bonus incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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