Senior Sales & Retail Operations Analyst

Sony•San Diego, CA

4d•Hybrid

About The Position

Sony Electronics Inc. is hiring a Senior Sales & Retail Operations Analyst to support BRAVIA North America's home entertainment and professional display business. The role supports scalable Market Development Funds (MDF) operations, reporting, controls, continuous improvement, and Collaborative Planning, Forecasting, and Replenishment (CPFR) activities with major retail customers. It connects sales, finance, marketing, and operations teams to strengthen MDF governance, improve data quality, simplify workflows, and deliver reporting and actionable insights across U.S. and Canadian accounts. The successful candidate is a practical, data-driven problem solver who can translate complex MDF, sales, and financial information into clear actions. The role requires collaboration, attention to detail, process discipline, and the ability to improve controls and workflows while supporting recurring operational needs. Occasional travel may be required, approximately 5%.

Requirements

Three to five years of relevant experience in sales operations, MDF or trade-promotion management, finance operations, or collaborative forecasting.
Advanced Excel skills and hands-on experience creating clear reports and dashboards in Power BI.
Working knowledge of SAP or a comparable enterprise system.
Experience documenting processes, defining controls, conducting root-cause analysis, and implementing sustainable improvements.
Strong analytical, financial, communication, presentation, project-management, and stakeholder-management skills.
Ability to manage multiple priorities, work with incomplete information, and communicate concise, actionable recommendations.
Honesty, integrity, and ethical conduct are material requirements for the role.

Nice To Haves

Bachelor’s degree in business, finance, accounting, analytics, information systems, or a related field.
Experience in consumer electronics, retail, distribution, or another fast-moving product environment.
Experience with Vistex, MDF, claims, accruals, workflows, or financial controls.
Experience using Microsoft Copilot, Power Automate, or similar tools to simplify workflows and improve productivity.

Responsibilities

Manage end-to-end MDF operations, including program forecasts and budgets, agreements, account assignments, accruals, claims, reconciliations, and close activities.
Maintain MDF data in SAP, Vistex, and supporting tools; research exceptions and correct account, program, agreement, and claim discrepancies.
Establish and maintain MDF controls, approval workflows, documentation, standard work, and audit-ready records.
Maintain Power BI and/or Excel reporting for MDF commitments, spend, claims, open items, variances, utilization, and financial exposure.
Lead or support root-cause analysis, corrective actions, user acceptance testing, issue resolution, and adoption for SAP, Vistex, reporting, and workflow changes.
Identify and implement opportunities to reduce manual work through Microsoft Copilot, Power Automate, Power BI, and other practical automation solutions.
Support retailer-level sales and demand forecasting by reviewing historical performance, promotional plans, product transitions, and current business trends with selected retailers as required.
Partner with sales teams to identify forecast gaps, document assumptions, and communicate risks and opportunities that may affect account plans and business results.
Perform other reporting, analysis, data-maintenance, system-testing, and operational support activities as business needs evolve.

Benefits

Competitive base salary and eligibility for an annual corporate bonus plan based on company performance; the bonus is not guaranteed.
Healthcare benefits, including medical, dental, and vision.
Paid medical leave.
401(k) plan with matching company contributions.
Vacation time.
Education assistance.
Student loan assistance program.
Eighty hours of paid sick leave annually.
Up to twelve weeks of paid parental leave.
Hybrid home/office workplace.
Monthly Free Fridays and early Friday shutdowns throughout the year, including summer half-days.
Innovative work-life balance opportunities.