Senior Sales & Retail Operations Analyst
About The Position
The Senior Sales & Retail Operations Analyst supports BRAVIA North America’s home entertainment and professional display business by managing scalable Market Development Funds (MDF) operations, reporting, controls, continuous improvement, and Collaborative Planning, Forecasting, and Replenishment (CPFR) activities with major retail customers. CPFR work includes collaborative forecasting, replenishment planning, and inventory management. The role connects sales, finance, marketing, and operations teams to strengthen MDF governance, improve data quality, simplify workflows, and provide clear reporting and actionable insights across U.S. and Canadian accounts. The successful candidate is a practical, data-driven problem solver who translates complex MDF, sales, and financial information into actions while collaborating carefully and improving controls and workflows. Occasional travel of approximately 5% may be required.
Requirements
- Three to five years of relevant experience in sales operations, MDF or trade-promotion management, finance operations, or collaborative forecasting.
- Advanced Excel skills and hands-on experience creating clear reports and dashboards in Power BI.
- Working knowledge of SAP or a comparable enterprise system.
- Experience documenting processes, defining controls, conducting root-cause analysis, and implementing sustainable improvements.
- Strong analytical, financial, communication, presentation, project-management, and stakeholder-management skills.
- Ability to manage multiple priorities, work with incomplete information, and communicate concise, actionable recommendations.
- Honesty, integrity, and ethical conduct.
Nice To Haves
- Bachelor’s degree in business, finance, accounting, analytics, information systems, or a related field is preferred.
- Experience in consumer electronics, retail, distribution, or another fast-moving product environment is preferred.
- Vistex, MDF, claims, accrual, workflow, or financial-control experience is preferred.
- Experience using Microsoft Copilot, Power Automate, or similar tools to simplify workflows and improve productivity is a plus.
Responsibilities
- Manage end-to-end MDF operations, including program forecasts and budgets, agreements, account assignments, accruals, claims, reconciliations, and close activities.
- Maintain MDF data in SAP, Vistex, and supporting tools; research exceptions and correct account, program, agreement, and claim discrepancies.
- Establish and maintain MDF controls, approval workflows, documentation, standard work, and audit-ready records.
- Maintain Power BI and/or Excel reporting for MDF commitments, spend, claims, open items, variances, utilization, and financial exposure.
- Lead or support root-cause analysis, corrective actions, user acceptance testing, issue resolution, and adoption for SAP, Vistex, reporting, and workflow changes.
- Identify and implement opportunities to reduce manual work through Microsoft Copilot, Power Automate, Power BI, and other practical automation solutions.
- Support retailer-level sales and demand forecasting by reviewing historical performance, promotional plans, product transitions, and current business trends with selected retailers as required.
- Partner with sales teams to identify forecast gaps, document assumptions, and communicate risks and opportunities that may affect account plans and business results.
- Perform other reporting, analysis, data-maintenance, system-testing, and operational support activities as business needs evolve.
- Travel occasionally as required, approximately 5%.
Benefits
- Competitive base salary and annual corporate bonus plan eligibility; bonus is based on company performance and is not guaranteed.
- Healthcare benefits, including medical, dental, and vision.
- Paid medical leave.
- 401(k) plan with matching company contributions.
- Vacation time.
- Education assistance.
- Student loan assistance program.
- Eighty hours of paid sick leave annually.
- Up to twelve weeks of paid parental leave.
- Hybrid home/office workplace.
- Monthly Free Fridays and early Friday shutdowns throughout the year, including summer half-days.
- Work-life balance opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
