Senior Sales Operations Analyst
About The Position
Wind River, an Aptiv company, is a global leader in software for mission-critical intelligent systems across industries including automotive, aerospace, defense, industrial, medical, and telecommunications. The Senior Sales Operations Analyst will drive operational excellence across the global sales organization by optimizing sales processes, administering sales technologies, delivering analytics, and supporting automation initiatives to improve seller productivity, data quality, and operational efficiency. The role partners with Sales Leadership, Marketing, Revenue Operations, Finance, IT, and Business Systems teams to streamline workflows, improve reporting visibility, strengthen data governance, and scale sales operations.
Requirements
- At least 3 years of experience in Sales Operations, Revenue Operations, Business Operations, or a related analytical role.
- At least 2 years of hands-on Salesforce administration and support experience.
- Strong experience developing Salesforce reports, dashboards, and analytics.
- Experience supporting Salesforce CPQ environments.
- Experience with ZoomInfo, sales engagement platforms, and sales productivity tools.
- Experience developing process automation within Salesforce.
- Advanced analytical and problem-solving skills, with strong Excel proficiency.
- Strong understanding of CRM data quality, governance, and reporting best practices.
- Ability to analyze business processes and translate requirements into scalable operational solutions.
- Excellent communication, collaboration, and stakeholder management skills.
- Strong attention to detail and commitment to data accuracy.
- Self-motivated team player with the ability to manage multiple priorities in a fast-paced environment.
Nice To Haves
- Experience with Salesforce Enterprise Territory Management (ETM) or similar territory management solutions.
Responsibilities
- Administer and optimize sales technologies, including Salesforce CRM, Salesforce CPQ, ZoomInfo, Clari, Outreach, Salesloft, and related sales engagement platforms.
- Support onboarding and offboarding activities for sales personnel and related user groups.
- Develop and maintain reports, dashboards, scorecards, and analytics to support leadership decision-making.
- Identify operational bottlenecks and drive continuous improvements across lead management, opportunity progression, territory management, forecasting, quoting, and partner-related processes.
- Build and enhance Salesforce automation, including workflows, approvals, validation rules, and process automation.
- Partner with cross-functional teams to improve data governance, system adoption, and operational effectiveness.
- Evaluate, test, and implement new sales technologies and process enhancements.
Benefits
- Hybrid work model for workplace flexibility.
- Comprehensive health, dental, and vision coverage.
- Life insurance.
- Short- and long-term disability coverage.
- Flexible time-off policies.
- Employee assistance program.
- Learning and professional development opportunities, including access to LinkedIn Learning.
- 401(k) participation and company-sponsored programs.
- 12 paid holidays.
- Annual incentive plan bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
