Budget/Financial Analyst - Customer Operations

PSEG•Melville, NY

16h•Hybrid

About The Position

The Budget/Financial Analyst supports Customer Operations by analyzing budgets, business processes, and performance data to help the organization make sound operational decisions. The role creates and enhances databases, spreadsheets, and reports; performs data reconciliation; and provides analysis and reporting for Revenue Operations groups, including Back Office Billing. It also supports the management of the Electric Energy Service Companies (ESCO) portfolio and rate verifications, and helps ensure policies, process improvements, and strategies comply with applicable tariffs, New York’s Home Energy Fair Practices Act, and Uniform Business Practices in the LIPA service territory. The analyst monitors regulatory changes implemented by LIPA, New York State, or federal regulatory bodies and prepares reports related to departmental OSA metrics and regulatory requirements. The role conducts comprehensive data and financial analysis to identify trends, risks, and opportunities, and recommends process or operational improvements. It works with management and IT to communicate technical issues and develop solutions, collaborates with cross-functional teams, and supports budgets, financial close activities, vendor and project expenditure tracking, and special initiatives. The position is hybrid in Melville, New York, with at least three onsite days per week. During storm or outage restoration, employees may be assigned different duties, work extended hours, or report onsite or to an alternate location.

Requirements

Bachelor’s degree in Accounting, Business, Data Analytics, Social Science, or a related discipline, and 2 years of experience performing data, financial, business, or other relevant analysis; alternatively, a minimum of 6 years of analytical experience may be considered in lieu of a degree.
Demonstrated proficiency in Access, Excel, PowerPoint, Word, Tableau, and SAP.
Ability to manage multiple priorities in a dynamic environment.
Strong analytical and problem-solving abilities.
Excellent verbal, quantitative, and written communication skills.
Valid U.S. driver’s license and a safe and satisfactory driving history, to be maintained.
Demonstrated teamwork and initiative.
Must satisfy applicable Department of Energy regulation 10 CFR 810 requirements where the role requires access to covered information.
Must comply with applicable pre-employment, for-cause, and post-incident/accident drug and alcohol testing requirements.

Responsibilities

Develop and manage operating and capital budgets, including variance analysis, forecasting, and financial reporting.
Create, maintain, and enhance databases, spreadsheets, and reports, and manage data reconciliation processes to support data accuracy and integrity.
Support month-end, quarter-end, and year-end close activities, including journal entries, analysis, and reporting.
Analyze business and financial performance to identify trends, risks, cost-saving opportunities, and recommend corrective actions.
Lead problem-solving and process improvement initiatives through root cause analysis, gap assessment, and implementation of solutions.
Collaborate with cross-functional teams to understand business needs and deliver actionable insights.
Manage competing priorities and stakeholder requests while delivering accurate, timely work.
Track vendor contracts, invoices, and project expenditures.
Support special projects and other business initiatives.
Manage the Electric Energy Service Companies (ESCO) portfolio and perform rate verifications.
Help ensure policies, process improvements, and strategies comply with applicable tariffs, New York’s Home Energy Fair Practices Act, and Uniform Business Practices in the LIPA service territory.
Monitor and disseminate regulatory changes implemented by LIPA, New York State, and federal regulatory bodies.
Analyze data and prepare reports requested by management concerning departmental OSA metrics and regulatory requirements.
Develop processes and strategies for business optimization, identify strengths and weaknesses, and recommend areas for improvement.
Coordinate between management and IT by communicating complex technical issues and supporting innovative solutions.
Create daily, weekly, and monthly reports for the Back Office Billing department.
Conduct data analysis using Microsoft Access and other analytical tools to identify trends, patterns, and insights.