Retail Logistics Operations Analyst

UNIQLO•New York, NY
•$98,000 - $111,000•Onsite

About The Position

The Retail Logistics Operations Analyst will assist the Logistics team in building the infrastructure needed to support substantial growth in the US market. The role helps manage inbound logistics, distribution, ecommerce fulfillment, transportation, and store logistics activities in the United States. Based on-site in Phillipsburg, New Jersey, the position is scheduled five days per week, Thursday through Monday, and reports to the Assistant Logistics Manager.

Requirements

  • Bachelor’s degree.
  • At least 2 years of experience working in logistics and/or supply chain.
  • Ability to work in a fast-paced environment with limited structure and direct supervision.
  • Ability to travel within the United States; domestic travel is expected.
  • Experience managing multiple projects simultaneously.
  • Strong analytical ability.
  • Ability to understand how systems interact and reasonably predict how changes will affect organizational flows.
  • Strong organizational, communication, consensus-building, and interpersonal skills.
  • Strong attention to detail and ability to drive results.
  • Strong computer skills, including experience with Excel.
  • Regular, dependable attendance and punctuality.

Nice To Haves

  • Business and Operations degree is a plus.
  • Experience developing cross-departmental processes and driving their adoption.

Responsibilities

  • Manage warehouse operations for retail stores, including service quality and cost.
  • Manage transportation for retail store deliveries, including operations, service quality, and cost.
  • Manage import logistics related to intra-USA transportation processes and forecast intake volume for third-party logistics providers and other Uniqlo USA departments.
  • Manage warehouse inventory and discrepancies arising in the supply chain.
  • Retrieve and analyze data using Excel and other data management systems.
  • Ensure quality, quantity, customer satisfaction, and financial commitments are met.
  • Perform KPI reporting and data analysis to identify issues and opportunities for process improvements.
  • Negotiate prices with service providers for warehouse operations and deliveries.
  • Collaborate with departments to integrate logistics with business systems or processes, including customer sales, order management, accounting, and shipping.
  • Manage partners’ daily operational performance using KPIs and dashboards to ensure business objectives are met.
  • Work with stakeholders, including partner companies, IT, Merchandising and Allocation, and Finance, to understand current processes, propose enhancements, and agree on expected outcomes and timelines for small to medium projects.
  • Perform other related duties assigned by the direct supervisor.

Benefits

  • Relocation assistance depending on distance
  • Competitive paid time off package
  • 401K plan
  • Medical, dental, and vision coverage
  • Medical flexible spending account
  • Transit flexible spending account
  • Short- and long-term disability
  • Employee assistance program
  • Merchandise discount
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