Strategy & Operations Analyst - Summer 2027 Graduates

Traba • New York, NY

2d

About The Position

Traba is a technology company building a marketplace that connects light industrial businesses with reliable workers and gives workers flexible, meaningful opportunities. The Strategy & Operations Analyst will be a member of the Market Operations team, helping run the two-sided labor marketplace in one of Traba’s markets. The role works closely with workers and collaborates with Sales, Central Operations, Technology, Product, Marketing, and other teams to support market growth, marketplace health, and profitability.

The analyst will oversee daily operations, identify and implement process improvements, manage marketplace supply through user acquisition, retention, and reactivation campaigns, and develop strategies to improve operational efficiency, customer satisfaction, and business performance. The role also builds tools, analyses, and reporting structures that help cross-functional teams make data-driven decisions.

Requirements

• Bachelor's degree in economics, business, finance, engineering, or a related field, or equivalent work experience.
• New graduate with 1+ years of experience in dynamic roles such as consulting or investment banking, and 1+ years in strategy or operations at a fast-paced technology company or startup.
• Methodical, process-driven approach focused on accuracy and efficiency.
• Willingness to take a hands-on approach and work through process details.
• High emotional intelligence and resilience when facing challenges and setbacks.
• Exceptional communication skills and ability to thrive under pressure in a fast-paced environment.
• Strong organization, time management, and prioritization skills.

Nice To Haves

• Experience with SQL and no-code tools such as Retool.
• Experience working with product and engineering teams.

Responsibilities

• Oversee daily operations and continually identify ways to improve operational efficiency and effectiveness.
• Identify process improvements and develop actionable plans to streamline work and eliminate inefficiencies.
• Design and execute user acquisition, retention, and reactivation campaigns to manage marketplace supply in line with current and future demand.
• Develop and implement strategies to improve operational efficiency, customer satisfaction, and overall business performance.
• Build tools, analyses, and reporting structures that surface insights and support data-driven decisions.
• Communicate and collaborate with Operations, Sales, Product, Engineering, and other teams to align efforts toward shared goals.

Benefits

• Start-up equity.
• Competitive salary.
• 100% paid health, dental, and vision coverage.
• Dinner provided via DoorDash, free DashPass, and a stocked kitchen for New York employees.
• Commuter benefit.
• Team-building events.
• Gympass benefit.
• Flexible paid time off.
• One Medical membership.
• Health Savings Account via Optum.
• Talkspace.
• HealthAdvocate.
• Teledoc Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level