Strategy & Operations Analyst
About The Position
As a Strategy & Operations Analyst at Formlabs, you will turn business problems into practical solutions, taking requests from teams across Finance, Operations, Sales, Support, and R&D, defining the work, coordinating stakeholders, and building solutions using SQL, Python, automation, and AI tools. You will also partner with the CIO to run the IT & Systems organization’s OKRs, reporting, and roadmapping across a 26-person team covering data platform, digital systems, financial systems, infrastructure, and cybersecurity. This is an early-career role for someone who learns quickly and has analytical or operations experience in consulting, a startup, or a BizOps team. The role emphasizes building and implementing solutions rather than only preparing presentations. You will report directly to the CIO and work closely with leaders of each IT & Systems team. The position is based in Formlabs’ Somerville, Massachusetts office and is hybrid, with an expectation of at least three days per week in the office.
Requirements
- 2–4 years of experience in consulting, business operations, strategy and operations, or a similar analytical role.
- An MBA from a top-tier program, or equivalent strategic experience in fast-paced, high-growth companies.
- Demonstrated ability to build and ship something that others used, such as a tool, dashboard, automation, or script.
- Comfort writing SQL and working in Python or a similar scripting language, with the ability to learn new systems and APIs quickly.
- Ability to break down ambiguous problems, assess their scope, and communicate clear recommendations in writing and in person.
- Ability to lead without authority and build trust with engineers, finance partners, and business stakeholders.
- Strong organization, follow-through, and ability to manage several workstreams at once.
- Bachelor’s degree in engineering, computer science, economics, business, or a related field.
Nice To Haves
- Experience using AI tools, such as Claude or agentic workflows, to automate business processes.
- Exposure to enterprise systems such as NetSuite, Salesforce, or Shopify, or to a modern data stack such as dbt, BigQuery, or Snowflake.
- Experience running an OKR, planning, or budgeting process.
- Familiarity with software procurement, vendor management, or SaaS spend management.
- Interest in hardware, manufacturing, or 3D printing.
Responsibilities
- Translate ambiguous business problem statements into requirements and success measures, then lead small cross-functional teams from scoping through launch.
- Build SQL queries, Python scripts, integrations, and low-code or AI-powered automations to close gaps between systems, then hand off ongoing ownership to the appropriate domain team.
- Run the IT & Systems OKR process by gathering inputs, tracking progress, and surfacing risks early.
- Own the data, cadence, and initial drafts of recurring leadership reporting, roadmap rollups, and cloud, SaaS, and AI-tool spend reporting.
- Improve organizational operations, including software purchasing, renewals, license hygiene, and vendor coordination, with an emphasis on automation.
- Prepare analysis and materials for executive and cross-functional discussions, translating technical work into business outcomes.
Benefits
- Robust equity program through RSUs.
- Comprehensive medical, dental, and vision coverage.
- Low-cost 401(k) fund options and access to advisors.
- Paid parental leave of up to 16 weeks.
- Tenure-based paid sabbatical leave of up to 6 weeks.
- Flexible Out of Office Plan.
- Free on-site parking and pre-tax commuter benefits.
- On-site lunches, snacks, beverages, and treats.
- Sponsored professional development opportunities.
- Opt-in culture events.
- Unlimited 3D prints.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
