Business Operations Analyst - Strategy

AFL Telecommunications•Duncan, SC

About The Position

The Coordination Analyst serves as the primary intake and orchestration point for many inquiries and recurring deliverables from Fujikura. The role assesses requests, identifies appropriate stakeholders and approved information sources, coordinates the response process, and prepares clear, accurate, appropriately detailed communications. Working at the intersection of Corporate Strategy, Finance, Supply Chain, HR, IT, and AFL Division and Business Unit leadership, the analyst uses judgment to manage priority, response depth, confidentiality, escalation, and cross-cultural communication while minimizing disruption to leaders and subject matter experts. This developmental role provides broad exposure to AFL and its relationship with Fujikura, and can lead to opportunities within Corporate Strategy, Business Operations, or other AFL functions.

Requirements

Bachelor’s degree in business, finance, economics, supply chain, communications, data analytics, or a related field, or equivalent relevant experience.
Approximately 2–5 years of experience in strategy, business operations, program coordination, financial or operational analysis, consulting, or a similar cross-functional role.
Strong written communication skills, including the ability to turn complex inputs into clear, concise, executive-ready responses.
Demonstrated ability to manage multiple requests, stakeholders, and deadlines with limited supervision.
Sound judgment regarding prioritization, confidentiality, escalation, and level of detail.
Strong analytical and problem-solving skills, including identifying missing information and reconciling inconsistent inputs.
High attention to detail and commitment to accuracy and consistency.
Proficiency with Microsoft 365 tools, including Word, PowerPoint, Excel, Teams, and SharePoint.

Nice To Haves

Experience working across multiple corporate functions or business units.
Exposure to executive communications, board materials, parent-company reporting, or global organizations.
Working knowledge of Japanese business culture, communication norms, and consensus-based decision processes.
Professional proficiency or fluency in written and verbal Japanese.
Experience using business intelligence, workflow automation, knowledge-management, or AI-enabled research tools.
Interest in developing a broad understanding of AFL’s businesses, operations, financial drivers, and governance processes.

Responsibilities

Serve as the primary intake point for assigned Fujikura inquiries and recurring information requests.
Clarify each request’s business question, requested output, audience, timing, sensitivity, and decision context.
Classify requests by urgency, complexity, recurrence, and required leadership involvement.
Determine whether requests can be answered using approved data, prior responses, standard reports, or self-service tools.
Track open requests, owners, milestones, dependencies, and due dates.
Identify and engage appropriate AFL subject matter experts and data owners, specifying the input needed and avoiding unnecessary or duplicate requests.
Coordinate review and validation, especially for sensitive, novel, or judgment-based responses.
Follow through on open items and resolve gaps, conflicting inputs, or unclear ownership.
Synthesize inputs into concise, accurate, audience-appropriate responses, adapting communication for Fujikura and other global stakeholders.
Apply consistent structure, terminology, detail, and supporting evidence across responses; verify approved sources and identify assumptions, limitations, and open items.
Prepare executive-ready summaries, briefing materials, presentations, and written responses as needed, and perform final quality reviews.
Recognize matters requiring leadership judgment, legal or compliance review, or direct discussion with Fujikura; escalate material risks, conflicting positions, sensitive information, and requests outside the team’s authority.
Maintain records of approvals, source information, and final responses.
Support the development and application of response protocols, decision rights, service levels, and escalation criteria.
Identify recurring questions and deliverables that could be standardized, automated, or made available through dashboards or self-service capabilities.
Partner with the Knowledge & Insights Analyst, AI Engineer, and Data Analyst to improve tools, workflows, and source access.
Capture lessons learned and help refine templates, playbooks, FAQs, and reporting methods.