Sales Strategy & Operations Analyst
About The Position
The Analyst provides strategic analysis to identify and evaluate business trends, builds models, reviews reporting, and makes recommendations to increase supply and drive growth. The work spans strategic initiatives—such as redesigning and optimizing sales models and recommending headcount and operating expense investments—as well as operational and tactical activities, including setting goals, implementing plans, and maintaining effective reporting. The role project-manages and works cross-functionally across sales, marketing, operations, product, and strategy and operations to improve sales productivity. The role also supports senior Sales leaders, oversees sales pilots and testing, develops and maintains sales KPIs, analyzes business performance, and recommends actions based on data-driven insights. It builds models to assess strategic initiatives, manages the development of tools and processes for merchant-facing teams, handles deal desk and pricing work, and partners with leadership on go-to-market strategy and resource allocation.
Requirements
- At least 3 years of experience in Sales Operations, FP&A, or Business Planning and Analytics in a high-growth, fast-paced environment.
- Experience administering incentive compensation plans and quota allocation for multiple sales teams.
- Problem-solving, decision-making, and process-improvement skills.
- Experience analyzing data, tools, and reports to answer sales questions.
- Proficiency in Excel and similar data analytics tools.
- Attention to detail and ability to understand the core operations of sales channels.
- Four-year college degree required.
Nice To Haves
- Written, visual, and verbal communication skills are highly preferred.
- A degree in Math, Finance, English, or Management Information Systems is preferred.
- Experience working with Salesforce, Looker, Xactly, and Google Suite is highly preferred.
Responsibilities
- Drive special projects and provide analytical support to senior Sales leaders.
- Oversee Sales piloting and testing.
- Manage cross-functional projects with sales, partner management, operations, product, engineering, business operations, and BD teams to improve the merchant experience and achieve targets.
- Develop, instrument, and maintain Sales KPIs and support weekly, monthly, and quarterly business reporting.
- Evaluate business performance, diagnose root causes, and prescribe actions informed by data-driven insights.
- Build models to evaluate the economics, value, and opportunity costs of strategic initiatives intended to multiply representative productivity.
- Design initiatives to amplify team performance and productivity and work with cross-functional teams to execute them.
- Define and manage the development of tools, systems, and processes used across merchant-facing teams.
- Manage deal desk and pricing, drive agreement closure, and ensure compliance with deal terms.
- Partner with leadership to develop go-to-market strategy and define resource needs and allocation.
Benefits
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- Flexible Time Off (With Manager Approval)
- Employees may be eligible for a bonus program and incentive pay, depending on role.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
