Strategy & Operations Analyst
About The Position
Formlabs is hiring a Strategy & Operations Analyst to turn ambiguous business problems into practical, shipped solutions. The role works with teams across Finance, Operations, Sales, Support, and R&D to define problems, coordinate cross-functional contributors, and build solutions using SQL, Python, integrations, automation, and AI tools. It also partners with the CIO to run the IT & Systems organization, including OKRs, reporting, and roadmapping for a 26-person team spanning data platform, digital systems, financial systems, infrastructure, and cybersecurity. The analyst reports directly to the CIO and works closely with IT & Systems team leaders. This is an early-career role for someone who learns quickly and has analytical or operations experience in consulting, a startup, or a BizOps team. The position is based in Formlabs’ Somerville, Massachusetts office and is hybrid, with at least three days per week in the office.
Requirements
- 2–4 years of experience in consulting, business operations, strategy and operations, or a similar analytical role.
- An MBA from a top-tier program, or equivalent strategic experience in fast-paced, high-growth companies.
- Experience shipping a practical tool, dashboard, automation, or script used by other people.
- Comfort writing SQL and working in Python or a similar scripting language.
- Ability to learn new systems and APIs quickly.
- Ability to break down ambiguous problems, assess their scope, and communicate clear recommendations in writing and in person.
- Ability to lead without authority and build trust with engineers, finance partners, and business stakeholders.
- Strong organization, follow-through, and ability to manage several workstreams at once.
- Bachelor’s degree in engineering, computer science, economics, business, or a related field.
Nice To Haves
- Experience using AI tools, such as Claude or agentic workflows, to automate business processes.
- Exposure to enterprise systems such as NetSuite, Salesforce, or Shopify, or to a modern data stack such as dbt, BigQuery, Snowflake, or similar.
- Experience running an OKR, planning, or budgeting process.
- Familiarity with software procurement, vendor management, or SaaS spend management.
- Interest in hardware, manufacturing, or 3D printing.
Responsibilities
- Take ambiguous business problem statements, define requirements and success measures, and lead small cross-functional teams from scoping through launch.
- Build SQL queries, Python scripts, integrations, and low-code or AI-powered automations to address gaps between systems, then hand off ongoing ownership to the appropriate domain team.
- Run the IT & Systems OKR process by gathering inputs, tracking progress, and surfacing risks early.
- Own the data, cadence, and first draft of recurring leadership reporting, roadmap rollups, and cloud, SaaS, and AI-tool spend reporting.
- Improve operational processes such as software purchasing, renewals, license hygiene, and vendor coordination, with an emphasis on automation.
- Prepare analysis and materials for executive and cross-functional discussions, translating technical work into business outcomes.
Benefits
- Robust equity program with RSUs.
- Comprehensive medical, dental, and vision coverage.
- Low-cost fund options in the 401(k) and access to advisors.
- Paid parental leave of up to 16 weeks.
- Tenure-based paid sabbatical leave of up to 6 weeks.
- Flexible Out of Office Plan.
- Free on-site parking and pre-tax commuter benefits.
- On-site lunches, snacks, beverages, and treats.
- Sponsored professional development opportunities.
- Opt-in culture events.
- Unlimited 3D prints.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
