Sales Strategy & Operations Analyst

Stripe • Chicago, IL

1d

About The Position

The Sales Strategy & Operations Analyst supports Stripe’s Global Product Sales Strategy and Operations team, which partners with Sales and Product to drive the rhythm of business, strategic initiatives, planning, and execution. The role helps shape and execute go-to-market strategies and supports the productivity and effectiveness of the mid-market segment through go-to-market design, resource planning, quota setting and management, sales process optimization, and business analytics.

The near-term focus is building business foundations by automating intuitive, actionable dashboards and reports and designing and operationalizing scalable systems, tools, and processes. The analyst executes operational activities for the Rhythm of Business, analyzes pre-sales performance data and insights, triages system and data queries, and serves as a subject matter expert on Stripe GTM data, systems, and processes. The role primarily supports the Global Revenue Automation Sales Strategy and Operations Business Partner and collaborates with Sales and global cross-functional stakeholders, including finance, sales, professional services consulting, product and system operations, customer success, and renewals operations.

Requirements

• At least 5 years of work experience in sales or business operations, data science, investment banking, management consulting, or business analytics.
• Strong analytical skills and a structured approach to solving unique business problems.
• Experience working with large datasets, especially imperfect datasets, to solve problems and create scalable reports, dashboards, or ad hoc analyses.
• Advanced SQL and Excel or Google Sheets modeling skills.
• Knowledge of sales data, including customer accounts, opportunities, and revenue.
• Experience using Salesforce.com as a user and report developer.
• Clear, proactive, and concise communication skills.
• A hands-on, action-oriented approach, with the ability to find answers and make progress when questions are unanswered.
• Ability to work under pressure and adapt in a fast-paced, frequently changing environment.

Nice To Haves

• Experience gathering business requirements and documenting user stories.
• Beginner to intermediate knowledge of creative data visualization in Tableau.
• Coding experience in Python, React JavaScript, or Plotly.
• Prior experience in the payments or SaaS/technology industry.
• Bachelor’s degree.

Responsibilities

• Triage, prioritize, and answer system, process, and data queries from the Product Sales team and other cross-functional teams.
• Assist with weekly, monthly, and quarterly business review processes as part of the Rhythm of Business.
• Build reports and dashboards using SQL, Google Sheets, Google Slides, Tableau, Salesforce, and other internally developed systems.
• Ensure data quality and the accuracy of downstream reporting through careful attention to detail.
• Design and operationalize improvements to systems, tools, and processes.
• Work cross-functionally to investigate and analyze system and operational issues.
• Document business requirements and user stories.
• Create user-friendly documentation and enablement materials.
• Analyze pre-sales performance data, metrics, and insights.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level