RFBO Operations Analyst
About The Position
The Retail Finance Back Office (RFBO) Operations Analyst supports operational efficiency and controls across Richemont’s retail network. The role helps maintain accurate boutique accounts, performs operational and inventory controls, supports boutique openings and closures, and contributes to finance projects. It also conducts boutique internal control reviews, prepares tax-exemption audit documentation, and provides training and compliance support to retail teams and Maisons. The position is based in Shelton, Connecticut, and reports to the Supervisor, RFBO Operations. Travel to locations in the United States and internationally may be required for up to 35% of the year.
Requirements
- Bachelor’s degree.
- Finance, accounting, or retail experience.
- Critical thinking and a proactive approach.
- Strong teamwork and communication skills; pleasant and flexible personality.
- Maturity, discipline, integrity, strong work ethic, self-motivation, and independence.
- Ability to coordinate projects and design procedures while managing conflicting priorities.
- Ability to communicate effectively with multiple stakeholders at all levels in Maisons.
- Ability to travel up to 35% of the year to locations in the United States and internationally.
- Proficiency in Microsoft Office, especially Excel, including pivot tables, VLOOKUPs, and macros.
- Ability to work within a complicated matrix-based organization and a highly customer-centric environment.
- Strong communication, interpersonal, project management, and organizational skills; hands-on approach and team orientation.
- Curiosity and willingness to question, learn, and improve processes.
Nice To Haves
- Knowledge of SAP.
- Inventory experience or knowledge.
- Prior work-related travel experience.
Responsibilities
- Provide day-to-day support and troubleshooting to maintain accurate, up-to-date boutique accounts.
- Perform day-to-day controls related to end-of-day procedures and monthly closings.
- Manage finance activities for new boutique openings, internalizations, and closures.
- Participate in finance projects and support project implementation in collaboration with other functions.
- Issue monthly internal control reports to boutiques and ensure timely follow-up.
- Resolve transfer issues between boutiques and warehouses.
- Assist with physical inventory preparation, support, and reconciliation.
- Perform, monitor, and understand inventory movements to ensure transactions are executed accurately and properly.
- Conduct boutique internal control reviews, confirming physical inventory and assessing the existence and functionality of controls.
- Analyze and prepare documentation for tax-exemption transaction audits.
- Assist with annual physical inventory and year-end requests from PricewaterhouseCoopers (PwC).
- Train and educate retail teams and serve as a main contact for Maisons on boutique compliance issues.
Benefits
- Medical, dental, and vision programs.
- Health savings and flexible spending accounts.
- Life insurance and disability benefits.
- 401(k) with employer match.
- Paid time off.
- Wellness reimbursement benefit.
- Access to the employee assistance program.
- Volunteer days off.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
