Office Manager Jobs

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General Manager

College Hunks Hauling Junk and Moving - Corp Office•Charlotte, NC

About The Position

The General Manager owns full P&L responsibility, drives operational performance, and leads managers, captains, and associates to deliver 5-star service. This hands-on leadership role focuses on team development, sales execution, safety, and culture in a fast-paced, service-based business. The position also performs other duties as assigned.

Requirements

  • At least 3 years of leadership experience in operations, logistics, or service-based industries.
  • Proven success managing teams and driving performance.
  • Business acumen, including experience in budgeting and P&L management.
  • Excellent communication, decision-making, and conflict-resolution skills.
  • High level of personal accountability and professionalism.

Nice To Haves

  • College degree preferred but not required.

Responsibilities

  • Recruit, hire, train, and retain talent across frontline and leadership roles.
  • Coach, mentor, and hold team members accountable to performance expectations.
  • Foster a positive, high-energy culture aligned with the company’s H.U.N.K.S. core values.
  • Oversee daily operations, including job readiness, routing efficiency, and the client experience.
  • Manage fleet maintenance, equipment, supplies, and inventory.
  • Ensure compliance with safety standards, company policies, and regulatory requirements.
  • Ensure high conversion rates on inbound estimates and outbound sales follow-up.
  • Oversee delivery of white-glove customer service on every job.
  • Lead by example in handling high-priority clients and complex jobs.
  • Own and manage the P&L, including revenue targets, COGS, labor, and overhead.
  • Monitor KPIs and implement strategies to improve profitability.
  • Forecast staffing needs and schedule effectively to match demand.
  • Collaborate with marketing and business development teams to grow local brand awareness and lead flow.
  • Identify and pursue B2B and referral opportunities.
  • Drive continuous improvement in processes, tools, and team performance.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training and development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Performance-based bonus
  • Competitive salary
  • Dental insurance

Career Resources

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