Office Manager- Fishertown

UPMC•East Saint Clair Township, PA

18d•Onsite

About The Position

UPMC Community Medicine Incorporated is hiring a full-time Office Manager for Chestnut Ridge Family Medicine in Fishertown, Pennsylvania. The position operates Monday through Friday during daylight hours. The Office Manager oversees the timely, organized operation of the Center’s general services, including scheduling, template coordination, operational tasks, and daily assistance to the center director. The role orders supplies used in clinical areas and coordinates maintenance of equipment.

Requirements

Bachelor’s degree in Health Care or Business and 1 year of healthcare or management experience; or Associate’s degree in Health Care or Business and 2 years of healthcare experience or 1 year of management experience; or High School Diploma and 3 years of healthcare experience or 1 year of management experience.
Act 34.

Responsibilities

Anticipate scheduling issues when staff members are not scheduled.
Coordinate and staff laser templates, ensuring patients are properly scheduled.
Routinely review patient schedules to identify overbooked clinics and staffing needs in the department’s respective areas.
Develop and maintain a patient-centric culture focused on patient arrival and follow-up activities in line with consumerism initiatives, when applicable.
Maintain correspondence with the Practice Manager concerning personnel, human resources, supplies, and patient issues.
Order supplies and services as needed for the practice.
Apply relevant administrative, UPP, and departmental policies and procedures to protect patients, staff, and the department.
Monitor and meet practice-specific benchmarks, including point of service and scheduling benchmarks and, when applicable, template management for timely patient access.
Help ensure the clinical environment is patient-friendly and appropriate for staff and physicians to work productively by responding to issues and problem-solving with them.
Provide and coordinate maintenance for equipment used by the department’s clinical staff.