Experienced Office and Business Operations Manager desert

Right at Home•Palm Desert, CA

17d•Onsite

About The Position

Right at Home Coachella Valley is seeking an experienced, motivated Office Manager and Assistant Business Operations Manager to lead the team and help achieve strong business results. The role has authority to manage staff performance and accountability, ensure compliance, and support business growth. The position is based in Palm Desert, California, and includes varied shifts, including weekends and holidays, as well as occasional client introductions to caregivers during rotating weekends and as needed during the week. The position oversees billing, payroll review, accounts receivable, budget and expense monitoring, office workflows, HR paperwork, recruiting processes, staff recruitment and retention, vendor and facilities management, and operational scorecards. It also supports business development by attending networking events and converting referrals into billable hours, and assists with scheduling coverage during emergencies. Compensation includes a competitive base salary, bonuses tied to hours, retention, profitability, and execution, and an opportunity for mileage reimbursement. The employer describes opportunities for significant income growth based on results.

Requirements

Bachelor’s degree or equivalent.
Minimum of 3 years of experience in an Office Manager or Assistant Business Operations Manager role.
Proficiency with computer systems, including reservation software, and Microsoft Office Suite.
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Ability to work varied shifts, including weekends and holidays.

Responsibilities

Oversee billing for VA, private pay, CalOptima, and long-term care.
Review and approve payroll before processing.
Follow up on accounts receivable.
Track budgets and monitor expenses.
Improve office procedures and workflows.
Oversee HR paperwork and compliance.
Oversee the recruiting process.
Be accountable for recruitment and retention.
Support business development by attending networking events and converting referrals into billable hours.
Manage vendors, office supplies, and facilities.
Own weekly operational scorecards and corrective action.
Assist with scheduling coverage during emergencies.
Introduce clients to caregivers on rotating weekends and during the week as needed.
Manage staff performance and accountability, ensure compliance, and support business growth.