Executive Operations and Office Manager
About The Position
Develop Health is hiring an Executive Operations and Office Manager to support its CEO, CTO, and Chief Commercial Officer while managing employee engagement and office operations. Approximately 65% of the role is executive support, including calendar management, travel, meetings, relationships, and culture activities. The remaining 35% focuses on employee engagement and operating the San Francisco and Menlo Park offices. The role reports to the Senior Manager, Strategy & Finance. The position will help optimize the Menlo Park office as it transitions to a smaller satellite space in mid-2027, and help open and optimize a new San Francisco office in January 2027. It is suited to someone who solves problems creatively, improves processes, and brings a strong sense of hospitality. Special projects and increased responsibilities may arise as the company grows, and the role offers visibility into the broader business. The role is onsite in San Francisco Tuesday through Thursday each week, with a day in Menlo Park every other week to support that office. Time in Menlo Park may decrease as it becomes a satellite office.
Requirements
- At least 3 years of experience supporting a senior executive at a fast-paced company.
- Experience in office management, workplace experience, or operations.
- Ability to prioritize multiple urgent requests, keep people updated, and complete work calmly.
- Ability to move quickly and make decisions while maintaining attention to detail; remain calm and adaptable amid ambiguity or change.
- High standards of reliability and accuracy, earning executives’ trust.
- Uses Claude to work faster and applies judgment, taste, and a human touch to communications.
- Communicates disagreements directly and commits to a decision once it is made.
- Proactively identifies needs and finds solutions independently.
- Warm, welcoming communication style and ability to work with a variety of personalities.
- Strong skills in Gmail, Google Calendar, Sheets, Slides, Excel, and PowerPoint.
- Confidence setting up basic office audio/visual equipment.
- Reliable and punctual, and responsive during business hours while closing loops on work.
- Excited to work onsite in San Francisco Tuesday through Thursday each week and spend a day in Menlo Park every other week.
Nice To Haves
- An established system for supporting a busy executive team and running an office.
- Experience in business operations, recruiting, or HR, with the ability to support other business operations staff.
Responsibilities
- Manage calendars for the CEO, CTO, and Chief Commercial Officer, including external meetings and frequently changing schedules.
- Work with the Senior Manager of Strategy & Finance to develop agendas for team and leadership meetings, help run meetings, and capture notes and action items.
- Plan on-site and off-site meetings, dinners, and team events.
- Book complex executive travel, arrange travel and accommodation for visitors, and prepare expense reports.
- Communicate on behalf of Develop Health and help build relationships with senior leaders at partner and customer organizations.
- Organize team gatherings, lunches, and celebrations to nurture company culture.
- Partner with the People and Talent team on onboarding, work anniversaries, birthdays, and other milestones.
- Set up and manage productive, collaborative office spaces, including selecting and managing vendors, organizing spaces, and creating office manuals, routines, and protocols.
- Keep the San Francisco office clean, organized, and ready for the team by tidying common areas, meeting rooms, the kitchen, and storage.
- Keep office supplies, snacks, drinks, and coffee stocked.
- Coordinate team lunches and prepare for special events and All Hands meetings.
- Troubleshoot Zoom and Google Meet room devices, room-booking tablets, and AirPlay or cable connections for All Hands meetings.
- Handle team mail, packages, and shipping.
- Serve as the main contact for office vendors, including catering, building management, and maintenance.
- Help optimize the Menlo Park office as it transitions to a smaller satellite space in mid-2027.
- Help open and optimize the new San Francisco office in January 2027.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
