Business Operations Specialist-Business Operations Office

Technical Assent • Arlington, VA

3d • Onsite

About The Position

The Business Operations Specialist provides operational, administrative, and correspondence management support to the senior OSW Staff Business Operations Office. The role oversees daily task workflows, manages electronic records in SharePoint Online, facilitates defense travel requests, and supports a range of operational requirements. The successful candidate will bring strong organizational skills, attention to detail, and proactive problem-solving to support timely work and compliance with DoW and OSW Staff operational standards.

The position supports government programs of strategic importance to clients. It is based on-site at the Pentagon, up to five days per week. Candidates must hold an active Secret clearance and be legally authorized to work in the United States without current or future employer sponsorship.

Requirements

• Bachelor’s degree and at least 3 years of relevant experience in task management, correspondence management, and administrative operations.
• Active Secret clearance.
• Practical knowledge and hands-on experience using SharePoint Online for document lifecycle and records management.
• Experience supporting or working within the Department of War (DoW) and senior OSW Staff environments.
• Willingness and ability to work on-site at the Pentagon up to 5 days per week.
• Legal authorization to work in the United States without the need for employer sponsorship now or in the future.
• Strong organizational, workflow-tracking, and multitasking skills, including the ability to work in a fast-paced executive headquarters environment.
• Strong oral and written communication skills, executive presence, and inter-office coordination capability.
• Meticulous attention to detail and proofreading skills.
• Self-motivation, reliability, and ability to work independently or collaboratively under tight deadlines.

Nice To Haves

• Top Secret clearance.
• Advanced SharePoint Online administration skills, including site management, permissions, list creation, and document architecture.
• Knowledge of metadata tag best practices.
• Strong understanding of DoW and OSW Staff governance, hierarchy, official correspondence guidelines, and executive workflows.
• Working knowledge of defense travel systems, policies, and regulations.

Responsibilities

• Manage official correspondence, executive taskings, and action items across the OSW Staff, ensuring timely and accurate routing.
• Administer, organize, and maintain SharePoint Online digital records repositories, file plans, and document libraries in accordance with DoW records management policies.
• Assist staff with defense travel authorizations, itineraries, and approvals.
• Monitor, track, and report task suspense dates, coordinating with action officers and leadership to resolve roadblocks and prevent bottlenecks.
• Review executive communications, correspondence packages, formal memorandums, briefings, and other documentation for compliance with formatting, style, and quality standards.
• Support daily office operations, coordination meetings, and administrative deliverables.
• Carry out ad hoc tasks, special administrative projects, and analytical support as assigned by office leadership.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) plan with employer contributions and matching.
• Company-paid life insurance and short- and long-term disability coverage.
• Flexible PTO.
• Health and dependent care spending accounts.
• OneMedical primary care membership.
• Annual learning and development benefit.
• Wellness benefit.
• Mobile phone stipend.
• Charitable contribution matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level