Business Operations Specialist-Business Operations Office
About The Position
The Business Operations Specialist provides operational, administrative, and correspondence management support to the senior OSW Staff Business Operations Office. The role manages day-to-day task workflows, maintains electronic records in SharePoint Online, supports defense travel requests, and handles other operational requirements. The successful candidate is highly organized, detail-oriented, and proactive, ensuring timely turnaround and compliance with DoW and OSW Staff operational standards. The position supports government programs of strategic importance to Technical Assent’s clients. The company describes its work as designing and delivering robust service experiences and business outcomes, with an approach that is driven by evidence, grounded in understanding, and focused on impact. The role requires on-site work at the Pentagon up to five days per week.
Requirements
- Bachelor’s degree and at least 3 years of relevant experience in task management, correspondence management, and administrative operations.
- Active Secret clearance.
- Practical knowledge and hands-on experience using SharePoint Online for document lifecycle and records management.
- Experience supporting or operating within the Department of War (DoW) and senior OSW Staff environments.
- Willingness and ability to work on-site at the Pentagon up to 5 days per week.
- Legal authorization to work in the United States without employer sponsorship, now or in the future.
Nice To Haves
- Top Secret clearance.
- Advanced proficiency in SharePoint Online administration, site management, permissions, list creation, and document architecture.
- Knowledge of metadata tag best practices.
- Strong understanding of DoW and OSW Staff governance, hierarchy, official correspondence guidelines, and executive workflows.
- Working knowledge of defense travel systems, policies, and regulations.
- Exceptional organizational, workflow-tracking, and multitasking skills, including the ability to thrive in a fast-paced executive headquarters environment.
- Outstanding oral and written communication skills, executive presence, and inter-office coordination capability.
- Meticulous attention to detail and proofreading skills to produce polished, error-free staff packages.
- Proven work ethic, self-motivation, reliability, and ability to work independently or collaboratively under tight deadlines.
Responsibilities
- Manage official correspondence, executive taskings, and action items across the OSW Staff, ensuring timeliness, accuracy, and proper routing.
- Administer, organize, and maintain digital records repositories, file plans, and document libraries in SharePoint Online in accordance with DoW records management policies.
- Support defense travel requests, including travel authorizations, itineraries, and approvals.
- Monitor, track, and report task suspense dates, coordinating with action officers and leadership to resolve roadblocks and prevent bottlenecks.
- Review executive communications, correspondence packages, formal memorandums, briefings, and documentation for compliance with formatting, style guidelines, and quality standards.
- Support daily office operations, coordination meetings, and administrative deliverables.
- Perform ad hoc tasks, special administrative projects, and analytical support as assigned by office leadership.
Benefits
- Comprehensive medical, dental, and vision coverage.
- 401(k) plan with employer contributions and matching.
- Company-paid life insurance and short- and long-term disability.
- Flexible PTO.
- Health and dependent care spending accounts.
- OneMedical primary care membership.
- Annual Learning & Development benefit.
- Wellness benefit.
- Mobile phone stipend.
- Charitable contribution matching.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
