Business Office Specialist

UnitedHealth Group•Kennett Square, PA
•$17 - $25

About The Position

Amedisys, part of the Optum family of businesses, provides home health, hospice, and community-based services. The Hospice Business Office Specialist II supports hospice business office functions, including billing, collections, and administrative processes. The role ensures accurate documentation, timely reimbursement, and compliance with regulatory and company standards while collaborating with internal teams to support efficient revenue cycle operations. The position offers performance recognition and development opportunities for other roles. Candidates are required to pass a drug test before beginning employment.

Requirements

  • At least 2 years of experience in healthcare billing, collections, revenue cycle, or administrative support.
  • At least 1 year of experience working with patient accounts, insurance verification, or reimbursement processes.
  • At least 1 year of experience using Microsoft Office or similar systems for documentation and reporting.
  • Solid organizational, analytical, and communication skills.

Nice To Haves

  • Associate degree in business, healthcare administration, or a related field.
  • At least 1 year of experience in hospice, home health, or healthcare revenue cycle operations.
  • At least 1 year of experience with electronic medical records (EMR) or billing systems.
  • Knowledge of Medicare, Medicaid, or commercial insurance billing processes.
  • Healthcare business office experience preferred.

Responsibilities

  • Process billing, collections, and reimbursement activities accurately and in compliance with payor requirements.
  • Review and maintain patient account information, resolve discrepancies, and support timely claim processing.
  • Communicate with internal teams, payors, and stakeholders to address account issues and support revenue cycle activities.
  • Maintain accurate documentation and records in accordance with company policies and regulatory standards.
  • Support business office processes through reporting, workflow management, and continuous improvement initiatives.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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