Business Office Manager

Country Meadows•Bethlehem, PA

About The Position

As a Business Office Manager at Country Meadows, you will maintain an organized, professional, and efficient business office that supports the smooth operation of the community. The role includes resident billing and statement preparation, accounts payable, revenue deposits, recordkeeping, payroll-related work, benefits administration assistance, and maintaining census information. You will also provide courteous service to visitors, prospective co-workers, residents, and callers. This is a full-time position with a stated schedule of 9:00 a.m. to 5:00 p.m. It requires working one weekend per month and every fourth holiday. The annual salary is $60,320, with the opportunity to earn up to an additional $4,000 per year in bonus potential.

Requirements

  • Prior business office experience in a skilled nursing facility is required.
  • High school diploma or GED is required.
  • Familiarity with skilled nursing facility billing practices, census management, and related administrative procedures.
  • Strong organizational skills and exceptional attention to detail.
  • Ability to maintain confidentiality and handle sensitive financial and personal information appropriately.
  • Proficiency in computer applications and ability to learn and navigate facility-specific software and systems.
  • Strong communication, customer service, and problem-solving skills.
  • Ability to manage multiple priorities, meet deadlines, and work independently while collaborating with campus leadership.

Nice To Haves

  • Experience with resident billing, accounts payable, payroll processing, and maintaining financial and personnel records.

Responsibilities

  • Prepare and distribute monthly statements for each resident using the billing system.
  • Receive, distribute, code, and process facility accounts payable invoices.
  • Deposit certain facility revenues in the bank.
  • Maintain current and closed resident files according to company policy and regulatory guidelines.
  • Maintain accurate and up-to-date current and closed co-worker files and personnel records according to company policy and regulatory guidelines.
  • Process bi-weekly facility payroll according to established deadlines and company policy.
  • Assist with maintaining accurate daily census in the SOS system, including resident units and the number of people in and out of the building.
  • Greet visitors, prospective co-workers, and residents courteously.
  • Answer incoming phone calls and call bells courteously and positively; direct calls, answer basic questions, and take clear, accurate messages as needed.
  • Assist with benefits administration.

Benefits

  • Competitive pay with opportunity to earn more based on experience
  • Bonus potential of up to an additional $4,000 per year
  • Length-of-service bonus awards
  • PayActiv On-Demand Pay
  • Medical coverage through Highmark Blue Shield
  • Vision insurance
  • Dental insurance
  • 401(k) retirement plan with company match
  • Generous paid time off, with rollover of unused time
  • Paid holidays, including a birthday holiday and a Personal Day
  • Supplemental life insurance
  • Company-paid short-term disability
  • Supplemental short- and long-term disability plans
  • Family and medical leave
  • Paid bereavement leave
  • Paid jury duty leave
  • Wellness reimbursement incentives
  • Discounted $2 meals on campus
  • Incentivized career paths
  • Tuition reimbursement
  • On-the-job training and continuing education
  • Employee assistance program for employees and their families
  • Co-worker Foundation grants for times of need
  • Interest-free Helping Hand loans
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