Business Office Manager

Cascadia EE LLC • Medford, OR

7d

About The Position

Three Fountains Post Acute is a healthcare provider focused on rehabilitation and skilled nursing care. Its team provides patient-centered rehabilitation, 24-hour skilled nursing care, and customized treatment plans, along with transitional and long-term care.

The Business Office Manager oversees and assists with the facility’s daily operations, including accounts receivable management, patient billing, accounts payable, central supply, and the Resident Trust Fund. The role maintains resident financial files, prepares billing and reports, manages collections, reconciles trust accounts and petty cash, and supports other business office staff. Employees must satisfy applicable state background-check requirements before having contact with patients or residents.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Three years of experience in accounts receivable, collections, or a similar area of responsibility.
• Knowledge of long-term care billing and collection practices and techniques.
• Ability to communicate effectively with residents, family members, and people at all levels of the organization.
• Ability to organize and prioritize work to meet deadlines.
• Computer skills, including use of Microsoft Office.
• Ability to be flexible in work hours.
• Accuracy, concision, and attention to detail.
• Skill in directing and motivating the workforce.
• Unquestionable integrity.

Nice To Haves

• Bachelor’s degree in Accounting or Business.
• Six months of experience in a long-term care environment.
• Three years of office or administration experience.

Responsibilities

• Establish and maintain resident financial files related to admission, billing, and accounts receivable collections in accordance with regulatory requirements.
• Prepare accurate, timely billing for routine and ancillary services to state agencies, Medicare, Veterans Affairs, private payors, and other billing agents.
• Actively manage the facility’s collection process.
• Maintain current copies of facility licenses and proof of insurance coverage.
• Complete documentation and update applicable systems for cash receipts, account research and adjustments, depository cash transfers, and daily census activity.
• Review payment policies and procedures with new admissions and their responsible parties.
• Document business office processes on an ongoing basis.
• Administer and reconcile resident trust accounts and petty cash at least monthly.
• Perform month-end close procedures and prepare and submit required reports.
• When assigned by the CEO, supervise and assist the Human Resources/Payroll designee and other business office staff.
• Support other Business Office Managers as a collaborative partner.
• Conduct job responsibilities in accordance with the Company’s Code of Business Conduct, its policies and procedures, applicable laws, and professional standards.
• Perform other tasks as assigned.

Benefits

• Medical, dental, and vision insurance.
• Free, 24/7 access to professional counseling, legal consultations, financial planning, and childcare/eldercare referrals.
• Paid time off, dedicated sick leave, and paid holidays.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• 401(k) retirement plan.
• Career advancement pathways.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED