Business Office Manager

Pennant • Glendale, AZ

8d

About The Position

Saguaro Assisted Living is seeking a Business Office Manager to support community leaders and the Executive Director and help ensure smooth daily operations. The role provides clerical and administrative support, organizes and maintains resident and staff files, tracks resident charges, performs billing and payroll-related functions, and assists with benefits administration. The Business Office Manager maintains a professional business office and resolves office workflow problems. This person also serves as the central point of contact for job applicants, conducts pre-employment assessments and post-employment exit interviews, and handles other employee onboarding tasks. Other relevant duties may be assigned by the Executive Director or designee.

Requirements

• High school diploma or GED.
• Superior oral and written English communication and comprehension skills.
• Professional demeanor; resilience, dependability, and punctuality.
• Ability to self-manage time and work priorities and provide timely, accurate reporting.
• Adaptability and flexibility in responding to resident and staff needs.
• Ability to collaborate and work as part of a team.
• Strong organization and multitasking capabilities.
• Compassionate, empathetic, and careful listening skills.
• Positive customer service, including respectfulness, friendliness, and willingness to assist.

Nice To Haves

• Associate degree in Business Management.
• Prior office and payroll experience.
• Experience interviewing, training, supervising, and evaluating office staff.
• Experience using office equipment, computer operating systems, word processing programs, spreadsheets, and email.

Responsibilities

• Provide clerical and administrative support to department leaders and the Executive Director.
• Organize and maintain resident and staff files.
• Track resident charges and perform billing functions.
• Perform payroll-related functions and assist with benefits administration.
• Maintain a professional business office and resolve office workflow problems.
• Serve as the central point of contact for job applicants at the community.
• Conduct pre-employment assessments and post-employment exit interviews.
• Perform employee onboarding tasks.
• Complete other relevant duties assigned by the Executive Director or designee.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED