Business Office Manager

Campbell Street•Des Moines, IA

About The Position

The Business Office Manager maintains complete and systematic records of financial transactions and performs a variety of other business office duties. The role also supports employees with onboarding, orientation, employee benefits, and related matters. Where a location has no HR Director, the Business Office Manager is the point of contact for HR functions, including recruitment, onboarding, benefits administration, payroll, and employee relations.

Requirements

At least 3 years of business office experience.
Working knowledge of bookkeeping or accounting principles.
Bachelor’s degree preferred, or an equivalent combination of education and experience.
Healthcare experience with Medicare, Medicaid, and third-party billing is preferred.

Nice To Haves

Bachelor’s degree.
Bookkeeping or accounting experience in a healthcare setting, including Medicare, Medicaid, and third-party billing.

Responsibilities

Manage, oversee, and complete the billing process in accordance with company policies, procedures, and standards.
Oversee business office functions involving records, accounting, billing, accounts receivable, inventory, and supply management.
Direct billing functions and ensure accurate invoicing of client representatives in compliance with company standards.
Ensure bills are paid accurately and on time.
Monitor whether services provided are reimbursable, including monitoring tile levels and applied incomes.
Consult with department heads to resolve account errors.
Reconcile accounts and provide financial reports to the Administrator upon request.
Track census, prepare census summary reports, and obtain the 24-hour nursing report from the charge nurse.
Interact with the public, visitors, families, and residents.
Receive and receipt payments accurately and promptly.
Record transaction details in individual journals and ledgers; summarize and balance entries.
Receipt, post, and maintain accurate individual resident trust ledgers in accordance with Federal and State regulations.
Reconcile accounts to bank statements.
Use appropriate software applications proficiently to maximize office productivity.
Develop procedures for systematic retention, protection, retrieval, transfer, and disposal of personnel and resident financial records.
Understand and adhere to Resident Rights guidelines.
Perform additional duties as assigned.
Where there is no HR Director, act as the contact for recruitment, onboarding, benefits administration, payroll, and employee relations.