Business Office Manager
About The Position
The Business Office Manager oversees financial and administrative operations in a healthcare and social assistance setting, ensuring efficient and compliant business practices. The role manages billing, collections, and accounts receivable and coordinates with clinical and administrative staff to optimize revenue cycle management. The manager leads and trains a team, implements policies, maintains accurate financial records, and analyzes financial data to identify trends, improve processes, and support strategic decisions. The position also handles patient billing inquiries, works with external partners, and monitors compliance with healthcare regulations.
Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
- At least 3 years of experience in healthcare business office management or medical billing.
- Strong knowledge of medical billing, coding, and insurance claim processes.
- Proficiency with healthcare management software and Microsoft Office Suite.
- Excellent organizational, leadership, and communication skills.
Nice To Haves
- Certified Medical Manager (CMM) or Certified Professional Biller (CPB) credential.
- Experience with electronic health record (EHR) systems such as Epic or Cerner.
- Familiarity with healthcare compliance standards, including HIPAA and OSHA.
- Experience managing a team in a multi-specialty healthcare environment.
- Advanced skills in financial analysis and reporting.
Responsibilities
- Manage daily business office operations, including billing, collections, and accounts receivable.
- Supervise and train office staff to maintain high standards of accuracy and customer service.
- Coordinate with clinical departments to ensure timely and accurate patient billing and insurance claim processing.
- Develop and implement office policies and procedures to comply with healthcare regulations and improve efficiency.
- Prepare financial reports, analyze revenue cycle performance, and recommend improvements.
- Handle patient inquiries and resolve billing issues professionally and promptly.
- Collaborate with external vendors, insurance companies, and auditors as needed.
- Monitor compliance with HIPAA and other relevant healthcare laws and regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
