Business Office Manager

Gable Pines•Bartlesville, OK

6d•Onsite

About The Position

Green Country Village Senior Living is seeking a creative, multifunctional, and organized Business Office Manager for its senior living community in Bartlesville, Oklahoma. The position provides financial support to the community and Executive Director and is a key member of the administrative team. The manager follows community policies and procedures and supports its mission, values, vision, principles, and Hospitality Promises. The role oversees resident billing and payment processes, census changes, ancillary charges, accounts receivable and payable, account reconciliations, and timely month-end close procedures. It also involves assisting with residency agreements, reviewing statements and rent increase notices, and following collection policies. The schedule is Monday through Friday on the day shift, and the listed pay is $22 per hour.

Requirements

High school education at a minimum, with knowledge of accounting, computers, and Microsoft Office products.
At least 2 years of experience processing accounts receivable and accounts payable.
Data entry or personal computer experience.
High proficiency with Microsoft Office Suite products.
Proven experience managing month-end closing and complex account reconciliations.
Ability to work efficiently under tight deadlines and meet strict monthly close calendars.
Excellent verbal and written communication skills, including professional email, business, and phone communication.
Ability to present information effectively in one-on-one and small-group situations.
Excellent interpersonal and conflict-resolution skills.
Strong organization, time management, attention to detail, and accuracy in accounting and resident billing.
Self-motivation and ability to balance projects while supporting multiple departments.
Ability to act with integrity, professionalism, and confidentiality.
Safety focus to help ensure a safe environment for residents and guests.
Ability to sit for up to 75% of the workday, stand and walk throughout the workday, access and navigate the full campus, maintain mental and visual attention across diversified operations, and function efficiently despite distractions and interruptions.

Responsibilities

Obtain copies of Residency Agreements and the Resident Handbook, learn about community services, and assist with the Residency Agreement process as assigned.
Process census changes, including move-ins, move-outs, transfers, and deaths, for the Community Accounting department using its standard procedures in Yardi financial software.
Process and deposit resident rent payments daily, manage resident ACH payments, and send the daily listing and backup to the Executive Director.
Obtain and process ancillary resident charges from community service points, such as the front desk, salon, and dining room, and email them to Community Accounting according to standard procedures.
Complete timely and accurate month-end close procedures, including reconciling credit cards, accounts payable, and accounts receivable to the general ledger.
Publish and distribute rent increase notices to residents after Executive Director approval.
Review billing statements before distribution, including final resident accounting after death or move-out.
Run a weekly accounts receivable aging report and pursue delinquent resident accounts according to the Accounts Receivable Collections policy.
Follow the community’s Hospitality Promises by treating residents, employees, and guests with courtesy and respect, anticipating and responding to their needs, maintaining professionalism, paying attention to detail, and embracing differences.

Benefits

Medical, dental, and vision insurance; the employer pays 82.3% of the associate medical premium.
Aflac.
A free meal for every shift worked.
Daily Pay.
PTO that accrues faster with longer employment.
Six paid holidays.
Holiday bonuses.
Employer-paid life and disability insurance.
403(b) plan.
Education reimbursement program.
Continual professional training and career advancement opportunities.