Retail Assistant Store Manager

Office Depot • Houston, TX

3d • $14 - $24 • Onsite

About The Position

The Retail Assistant Store Manager at Office Depot helps drive store sales and service growth, develop a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize client satisfaction. The role helps lead a customer-centric environment and engage with the local community while fostering a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The Assistant Store Manager is a Key Carrier and leader on duty. All Retail Assistant Store Managers must work a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays. Full-Time Assistant Manager positions must also perform External Key Carrier responsibilities, including opening and closing duties.

The position supports store success through sales and service, operational excellence, and development of a high-performing team. Essential functions may require consent to periodic comprehensive background checks conducted by a third party. Other duties may be assigned. The role is expected to support the company’s operational safety culture by working safely and addressing potential hazards or concerns.

Requirements

• High school diploma or equivalent required.
• Basic computer skills and ability to use job-related technology and systems.
• Advanced selling skills and strong customer focus.
• Ability to lead, coach, motivate, and manage conflict.
• Strong problem-solving and time-management skills, with ability to plan, prioritize, and execute.
• Excellent verbal and written communication skills; ability to collaborate and work as part of a team.
• Business acumen, accountability, drive for results, and sound decision-making.
• Positive, engaging, action-oriented, adaptable, and passionate about the brand, products, services, and solutions.
• Ability to work a flexible schedule that includes evenings, weekends, and occasional holidays.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Retail, or a related field.
• 1–3 years of related experience; retail, sales, customer-facing, and/or supervisory experience preferred.

Responsibilities

• Partner with the management team to drive memorable customer experiences and client satisfaction.
• Ensure execution of Office Depot selling techniques and sales training across the store.
• Foster a sales-focused environment by assisting with associate training and development.
• Model exceptional customer service and product expertise.
• Process merchandise accurately and efficiently while following established procedures, deadlines, and visual merchandising standards.
• Identify process improvements and implement plans to reduce waste and inefficiencies.
• Assist the General Manager in providing guidance and effective coaching to associates.
• Contribute to sales and profitability through initiatives to improve conversion, Average Order Value (AOV), and customer satisfaction.
• Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
• Facilitate training on the business model and the holistic service offering for clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
• Exercise independent judgment when providing the General Manager input on associate performance, certifications, and competencies.
• Maintain building and associate safety and security when other managers are absent.
• Perform opening and closing duties, including activating and deactivating the store alarm system, cash handling, and daily store balancing.
• Ensure regular loss prevention compliance.
• Fulfill responsibilities associated with the External Key Carrier designation.
• Perform other responsibilities as deemed necessary.

Benefits

• 401(k)
• Other benefits included in the company benefits package.
• Opportunities to move and grow within the organization.
• May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED