Assistant Store Manager (Retail)

Alumni Hall Stores•South Charleston, WV

20h

About The Position

The Assistant Store Manager supports the Store Manager in leading daily store operations, developing the team, delivering a superior customer experience, maintaining merchandising standards, and achieving sales and shrink goals. The role supervises key holders and sales associates and is full-time. The Assistant Store Manager helps create an engaging atmosphere for customers and employees while upholding company policies and operational standards.

Requirements

High school degree or equivalent.
At least 1 year of retail management experience.
Ability to lead a team, delegate, and follow up.
Ability to train and develop employees.
Ability to work well within a team.
Ability to work in a fast-paced environment.
Ability to work a schedule based on business needs, including holidays, nights, and weekends.
Strong verbal and communication skills.

Responsibilities

Motivate the team by communicating the Alumni Hall vision and model passion for the brand and daily business standards.
Participate in productive monthly staff meetings.
Recruit, hire, train, and develop a high-energy, high-performance team that provides a superior customer experience.
Coach team members to build confidence and productivity, and ensure they follow employment policies.
Recognize performance issues and assist the Store Manager with action plans and performance reviews.
Create an enjoyable atmosphere for customers and employees.
Manage merchandise receipt, processing, placement, replenishment, and markdowns.
Maintain a clean and neat sales floor, cash wrap, and fitting rooms.
Open and close the store, handle deposits, and follow daily operating expectations.
Ensure e-commerce orders are filled and processed quickly and according to company standards.
Work toward daily, monthly, and annual sales goals and shrink goals.
Maintain operational standards to secure store assets.
Assist the Store Manager in achieving UPT, ADS, and email capture goals.
Assist the Store Manager with proper scheduling practices.