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Nurse (Case Manager) Office of Community Care

Veterans Health Administration•Vancouver, WA
•Onsite

About The Position

The Community Care Nurse Case Manager Registered Nurse (RN) executes a streamlined approach to receiving, triaging, and directing timely, coordinated care. The nurse demonstrates proficient practice and decision-making, deliberate planning, and strong critical-thinking skills. The role uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through care options, including VA direct care and care in the community. The nurse serves as a liaison to internal and community providers and manages Veteran care throughout the consult process. The position supports timely access to care, referrals and scheduling for community care, and high-quality, timely services. Working collaboratively within the Office of Integrated Veteran Care, the nurse triages Requests for Services and coordinates care processes, including developing care coordination plans, reviewing community-provider medical documentation, communicating coordination needs, and supporting Veterans through completion of care episodes. The nurse collaborates with interdisciplinary teams, follows VA processes and health-information solutions for assessing, documenting, exchanging, and tracking care coordination information, and uses delegation of authority when applicable to support high-quality care and performance standards.

Requirements

  • Proficiency in basic written and spoken English.
  • Graduation from an appropriately accredited school of professional nursing, or qualifying equivalent education pathway described in the announcement.
  • Current, full, active, and unrestricted RN registration in a U.S. State, Territory, Commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment may be available to eligible candidates pursuing licensure.
  • Meet the education and experience criteria for the assigned Nurse grade and level, as described in the announcement.
  • U.S. citizenship, except that non-citizens may be appointed only when qualified citizens cannot be recruited in accordance with VA policy.
  • Selected applicants in testing-designated positions must undergo urinalysis for illegal drugs; refusing testing results in denial of employment.
  • Register for Selective Service if applicable to males born after December 31, 1959.
  • Complete a background/security investigation and online onboarding requirements.
  • Participate in the seasonal influenza vaccination program.
  • Complete application requirements listed in the announcement's Required Documents section.

Nice To Haves

  • Bachelor of Science in Nursing (BSN) and experience in care coordination.

Responsibilities

  • Apply knowledge of internal referral processes, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and VHA standards and guidelines.
  • Assess, organize, facilitate, and guide Veterans through VA and community-care options.
  • Serve as a liaison to internal and community providers and manage Veteran care throughout the consult process.
  • Support timely access to care, community referrals and scheduling, and high-quality, timely care for Veterans.
  • Triage Requests for Services and coordinate care processes in accordance with the IVC Field Guidebook.
  • Develop care coordination plans, review medical documentation from community providers, communicate care coordination needs, and support Veterans through completion of care episodes.
  • Collaborate with interdisciplinary team members within VA and in the community to influence care outcomes.
  • Use VA-mandated processes and health-information solutions to assess, document, exchange, and track care coordination information.
  • Use delegation of authority, if applicable, to function at the appropriate role level and align quality care with performance indicators and practice standards.

Benefits

  • Competitive salary, regular salary increases, and potential performance awards.
  • 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
  • Traditional federal pension with five-year vesting and a federal 401(k) with up to 5% in contributions by VA.
  • Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

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