Business Office Manager - Houston

MorningStar Careers•Houston, TX

About The Position

The Business Office Manager supports the success of a senior living community by handling financial and human resources functions. This includes resident accounts receivable and billing, accounts payable, payroll, employee onboarding and records, benefits administration, and compliance-related duties. The position works with the Executive Director, Marketing Department, Reporting Accountant, and Regional HR Manager to coordinate community administration and maintain accurate financial and personnel records. The role also manages the Concierge team and helps ensure work follows applicable federal and state regulations and company policies.

Requirements

High school diploma required.
At least 2 years of bookkeeping, human resources, and/or office management experience.
Knowledge of typing and telephone skills, calculators, computers, and copy machines.
Familiarity with charts of accounts and basic bookkeeping, payroll, tax-reporting, and financial-reporting skills.
Knowledge of relevant government agencies, including the Department of Labor and IRS, and W-2, W-4, W-9, and 1099 forms.
Ability to work well with staff, residents, and families; meet deadlines; and organize and prioritize workload.
Positive attitude, compassion for older adults, and thoughtful conduct.
Demonstrate the stated core values: Love, Kindness, Honesty, Goodness, Fairness, and Respect.

Nice To Haves

Associate or bachelor’s degree in business, accounting, or a related field.

Responsibilities

Coordinate resident move-ins, move-outs, and day-to-day administrative needs with the Executive Director and Marketing Department.
Process resident billings, status changes, rate changes, payments, and bank deposits; collect accounts receivable and help prevent past-due accounts.
Handle accounts payable, including invoice entry and payment, expense reimbursements, credit card charges, vendor files, and 1099s.
Work with the Reporting Accountant to ensure financial information is entered and accounted for accurately for consistent financial reporting.
Maintain resident administrative files.
Manage the Concierge team.
Assist the Executive Director and Reporting Accountant with annual administrative budgets.
Process payroll and timesheet corrections; monitor employee vacation and sick-hour balances.
Manage new-hire paperwork and documentation, including I-9s, drug tests, background checks, reference checks, and required forms.
Participate in new-hire orientation covering HR and payroll topics.
Monitor employee benefits eligibility and submit insurance and 401(k) applications.
Pay taxes when required.
Manage employee appreciation programs.
Run background checks and manage TB tests and pre-employment exams.
Work with the Regional HR Manager on compliance matters, including COBRA and FMLA.
Provide requested information to owners, executives, accountants, accounting firms, auditors, and others.
Prepare daily, weekly, monthly, and annual reports and summaries as needed or requested.
Work with third-party payers.
Maintain professional confidentiality.