Territory Office Manager - Houston

Unum Group•Houston, TX

10d

About The Position

The Territory Office Manager manages the daily operations of the Houston Territory Office and provides direct support to the Territory Sales Manager (TSM). The role is a key member of the Territory Core Team and works with customers, sales representatives, and other business partners. It also has territory-wide responsibilities for budget management and preparing existing account management data. The manager oversees office operations, including maintenance, administration, mail, shipping, supplies, equipment, scheduling, and coordination with Enterprise partners. The role helps protect the security and confidentiality of office data and marketing materials, supports recruiting and prospecting goals, and works with territory, regional, and Home Office partners to keep business operations running smoothly. The position also partners with the TSM on territory communications and account management; organizes meetings and events; prepares sales reports, presentations, and leadership communications; and manages the TSM’s calendar, travel, expenses, and performance-review materials. Other duties may be assigned.

Requirements

Associate degree or higher and three or more years of experience as an Office Manager or Administrator are preferred.
Computer proficiency in MS Office, including Word, Excel, PowerPoint, and Outlook, and other software systems supporting office operations and communications.
Excellent time management skills and ability to work independently and prioritize work.
Strong organizational skills.
Ability to effectively manage multiple tasks and projects.
Excellent written and oral communication skills.
Attention to detail.
Strong problem-solving skills.
Strong customer service orientation.
Discretion in handling confidential matters.

Responsibilities

Prioritize and manage Territory Office maintenance, administration, mailing, shipping, supplies, and equipment.
Create and manage the weekly territory schedule.
Determine office technology and equipment needs and coordinate with Enterprise partners to fulfill them.
Schedule and participate in conference calls with key business partners.
Plan and implement Territory Launch Day events.
Ensure the security, integrity, and confidentiality of data and marketing materials in the Territory Office.
Collaborate with territory, regional, and Home Office partners to support smooth and efficient business operations.
Partner with Core Team members to support territory recruiting and prospecting goals.
Partner with the TSM to create and execute the territory communication strategy, including preparing a territory newsletter.
Support the territory account management process using internal reporting.
Organize and coordinate territory meetings and events, including communications, logistics, budgets, and vendors.
Draft and distribute territory-wide leadership communications with the TSM.
Generate and distribute sales reports.
Create slides and business presentations for Core Team members to deliver.
Interpret customer inquiries and provide appropriate guidance.
Partner with the TSM to manage the TSM’s calendar and schedule.
Share weekly sales reports, prospecting activities, and recruiting information.
Prepare and distribute information for performance management review sessions.
Schedule and manage TSM business travel and submit expense reports.
Create proposals for the TSM as needed.
Perform other duties as assigned.