Dental Office Manager

Aspen Dental Management • Columbia, SC

13d

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors and helps create lasting impressions and build trust and loyalty with patients. The role includes a ten-week training program focused on business and leadership knowledge to support success and career growth. The manager oversees staff, patient service, treatment-related financial processes, and business performance.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrated analytical thinking and an emphasis on leveraging data.

Nice To Haves

• At least one year of experience managing a team of direct reports.
• College degree.
• People-centric leadership skills, including the ability to motivate and inspire others.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage, and retain office staff.
• Consult with patients on treatment options provided by the clinical team, verify insurance payment, and oversee collections while ensuring high quality of care.
• Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
• Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
• Complete additional tasks as required.

Benefits

• Paid time off.
• Health, dental, and vision benefits.
• 401(k) savings plan with match.
• Career development and growth opportunities.
• Free continuous learning through TAG U.
• Competitive compensation and flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED