Sr Manager, Enterprise Program Management Office (EPMO)

Learning Care Group•Novi, CA

About The Position

This senior leadership role is accountable for the strategy, structure, and performance of the Enterprise Program Management Office (EPMO). It directs Enterprise PMO and Domain PMO Project Managers, setting priorities, developing talent, and ensuring delivery of enterprise-level projects from initiation through execution. The role owns the enterprise project portfolio end to end, partnering with the VP of EPMO to prioritize initiatives against organizational strategy, manage executive and cross-functional stakeholders, and develop business cases for proposed investments. The role manages the organization’s project management operating model and the Smartsheet relationship, including a standardized enterprise intake process and the governance, documentation, and continuous improvement of EPMO practices. It leads a small portfolio of high-profile, high-impact projects from ideation through execution and owns the IT finance function, including monthly P&L reviews and annual budgeting. It is also accountable for the ongoing management and performance of Enterprise and Domain Project Managers and serves as the IT organization’s Incident Command escalation lead.

Requirements

Bachelor’s degree in Business, Information Technology, Project Management, or a related field.
8+ years of progressive project or program management experience.
3+ years of direct experience managing Project Managers or a PMO team.
Demonstrated experience building or leading an enterprise PMO function, including portfolio prioritization, governance, and intake processes.
Experience with Smartsheet or comparable enterprise project or portfolio management tools.
Experience owning a budget or P&L, including monthly financial reviews and annual budgeting.
Strong executive presence and experience presenting to and influencing senior leadership and Steering Committees.

Nice To Haves

Master’s degree.
PMP or equivalent project/program management certification; strongly preferred.

Responsibilities

Direct and lead Enterprise PMO and Domain PMO Project Managers, holding the team accountable for enterprise projects from initiation through execution.
Own the ongoing evolution of EPMO and Domain project management roles, methodology, and standards, and drive consistent application across the organization.
Drive Project Manager accountability and performance through Steering Committee engagement, project execution, and weekly status reporting; coach and develop the team.
Establish and maintain resource capacity planning across the EPMO and Domain PMOs, matching demand with available staffing and surfacing constraints to leadership.
Partner with functional leaders to forecast resource needs for upcoming initiatives and inform staffing and hiring decisions.
Manage enterprise portfolio prioritization alongside the VP of EPMO, including cross-functional stakeholder management and development of business cases with Finance.
Align project priorities with EPMO strategy and available resources, and represent the EPMO at the executive level.
Define and oversee the enterprise portfolio’s risk and issue management framework, ensuring risks are identified, tracked, mitigated, and escalated to executive leadership in a timely manner.
Own the enterprise Smartsheet relationship and process, including development and refinement of a standardized project intake process.
Manage project intake and Project Manager assignments through Smartsheet, and maintain the overall project log in Smartsheet.
Drive continuous improvement of EPMO and Domain PM processes and procedures, including documentation and governance.
Establish and maintain project management methodology and standards appropriate to project type, ensuring consistent adoption.
Develop and maintain portfolio dashboards and KPIs, including scope, schedule, and budget performance, to provide leadership visibility into portfolio health.
Lead weekly Project Manager reviews covering project status, risks, and timelines.
Lead a small portfolio of high-profile, high-impact projects from ideation through execution, serving as the senior point of escalation and decision-making authority.
Partner with business owners to track post-implementation benefits realization and ensure projects achieve intended business value.
Own the IT finance function, including monthly P&L reviews and the annual budgeting process, and manage financial performance against plan.
Develop the budget with VP leadership and understand monthly financial fluctuations.
Serve as the IT organization’s Incident Command escalation lead, reviewing and assigning incidents to appropriate leaders and identifying incidents requiring leadership approval.

Benefits

Support Central bonus program based on annual achievement of company performance.
Medical, dental, and vision benefits.
Healthcare and dependent care flexible spending accounts (FSAs).
Life insurance and disability benefits.
Accident, critical illness, and hospital indemnity coverage.
Pre-paid legal benefits.
Pet insurance and identity theft protection.
401(k) retirement plan, available after 30 days of employment, with a company match on elective deferrals after one year of employment.
Education assistance, including tuition reimbursement.
Childcare discount available to all employees.
Corporate partner discounts.
Flexible Paid Time Off (PTO), with no set vacation or sick-time accrual.