Sr Mgr Program Management Office

TECO Energy•Tampa, FL

About The Position

The Sr Mgr Technology Programs Mgmt sets and oversees the operational design and implementation for planning, executing, and delivering complex technology programs in support of technology operations, regulatory compliance, and business transformation. In conjunction with the Sr. Director, this role helps set the strategic roadmap for the Program Management group and ensures programs are planned and executed while managing scope, schedule, cost, and risk. The position leads end-to-end technology program delivery and works with business, engineering, and technology stakeholders to define requirements, maintain alignment, and communicate progress and outcomes. It manages budgets, forecasts, resources, vendors, contracts, and service delivery, while ensuring cost efficiency, value realization, and compliance. The role establishes governance frameworks, tracks KPIs, reports program performance to executives, mitigates risks, and promotes continuous improvement and best practices. The role normally operates in an office environment, with occasional on-site visits to evaluate project scope and variables that cannot be assessed remotely. Normal working conditions may include occasional weekend and overtime requirements, on-call rotational support, and participation in emergency or disaster response and recovery activities.

Requirements

Bachelor’s degree in Information Technology, Business, Engineering, or a related field from an accredited college or university.
At least one of the following certifications: PMP, PgMp, PMI-ACP, or equivalent.
Eight years of experience in a Program/Project Management role.
Three years of experience leading teams and/or projects.
Strong knowledge of program and project management methodologies, including waterfall, agile, and hybrid approaches.
Ability to manage large-scale, cross-functional initiatives.
Understanding of utility operations, regulatory frameworks, and/or engineering principles.
Financial acumen, including budgeting and forecasting.
Excellent communication, stakeholder management, and leadership skills.
Strong problem-solving, analytical, and decision-making abilities.
Solid prioritization and conflict-resolution skills.
Ability to develop relationships with internal and external teams and groups.
Expertise in risk management and governance.
Proficiency with Microsoft Office Suite, including advanced knowledge of Outlook, Excel, SharePoint, Word, PowerPoint, Project, and Teams.
Strong knowledge of SmartSheet.
Ability to respond to storms and participate in emergency and disaster response and recovery activities.

Nice To Haves

Master’s degree in Information Technology, Business, Engineering, or a related field from an accredited college or university.
Two or more of the following certifications: PMP, PgMp, PMI-ACP, or equivalent.
Experience in the energy industry, such as electric, utility, or energy.
Experience managing technology or engineering programs, such as grid modernization, infrastructure, or enterprise systems.
Experience managing teams and/or projects in an energy industry and/or technology organization.
Technical knowledge of utility systems, such as SCADA, grid operations, and IT/OT systems.
Engineering knowledge for technical program oversight on the engineering track.
Ability to forecast and identify potential roadblocks and obstacles and navigate various priorities and environments.

Responsibilities

Lead end-to-end delivery of technology programs, including planning, scheduling, budgeting, and execution across multiple projects.
Contribute to setting the strategic roadmap for the Program Management team and the processes governing program and project implementation throughout the Technology Organization.
Partner with business, engineering, and technology stakeholders to define requirements, ensure alignment, and communicate progress and outcomes.
Develop and manage program budgets, forecasts, and resource plans; ensure cost efficiency and value realization.
Manage third-party vendors, contracts, and service delivery to ensure performance and compliance.
Identify, assess, and mitigate risks, and ensure adherence to regulatory, cybersecurity, and utility compliance standards.
Establish governance frameworks, track KPIs, and provide executive-level reporting on program performance.
Drive process improvements, leverage emerging technologies, and promote best practices across programs.
Supervise Project Managers, Program Managers, Analysts, and Engineers; provide indirect supervision of contractors and vendors.
Participate in emergency and disaster response and recovery activities as required to maintain service to customers.