Program Manager, Enterprise Risk Management

Capital Metropolitan Transportation Authority • Austin, TX

2h • Hybrid

About The Position

The Program Manager, Enterprise Risk Management, reports directly to the Director, Enterprise Risk Management. The role supports and advances CapMetro’s ERM program through enterprise-wide risk identification, assessment, monitoring, reporting, and continuous improvement. Working with executives, department leaders, project teams, and other stakeholders, the position facilitates risk assessments, maintains the enterprise risk inventory, monitors risks and opportunities, develops reports, dashboards, and presentations, and coordinates ERM activities. It provides consultative guidance, tools, and expertise to business units in a facilitative and advisory capacity, and supports the Organizational Strategy & Projects leadership team in embedding risk-informed decision-making and fostering a risk-aware culture.

The position administers and improves the ERM program, integrates risk analysis into strategic planning and business decisions, and develops executive, Board, and governance communications. It maintains risk documentation and records; facilitates risk assessments and monitors emerging risks, indicators, exposures, and mitigation activities. The role partners with business leaders and project, capital program, and portfolio teams to improve risk awareness, accountability, and decision-making, while supporting change management and organizational adoption of risk practices.

Work is generally performed in an office environment with minimal exposure to unpleasant or hazardous working conditions. This is a hybrid position; onsite presence is guided by collaboration and business needs, with incumbents generally encouraged to work 8 to 12 days in the office per month. The role involves multiple project timelines and complex work.

Requirements

• Bachelor’s degree in risk management, business, economics, finance, public administration, management, or a related field.
• Eight years of relevant experience in risk management, audit, compliance, governance, strategic planning, public administration, or related disciplines.
• Three years of experience leading enterprise assessments, governance initiatives, and cross-functional business programs.
• Two years of management experience managing employees or projects.
• Comprehensive knowledge of ERM principles, frameworks, and practices, including risk appetite, risk tolerance, and standards such as COSO ERM and ISO 31000.
• Strong analytical and critical-thinking skills, including qualitative and quantitative risk analysis, trend identification, impact evaluation, and synthesis of data from multiple sources.
• Strong organizational and project management skills, including managing multiple priorities, deadlines, deliverables, and program documentation.
• Ability to develop, maintain, and continuously improve systems, processes, documentation, and records supporting risk management and program operations.
• Proficiency in developing reports, dashboards, presentations, and other communications conveying risk information and recommendations.
• Strong working knowledge of Microsoft Office applications, including Excel, PowerPoint, and SharePoint, and experience developing reporting tools, dashboards, document repositories, and executive-level presentations.
• Excellent verbal, written, presentation, and facilitation skills, including communicating complex concepts to diverse technical and non-technical audiences and adapting messages to stakeholder needs.
• Ability to influence, collaborate, build consensus, and maintain productive relationships across all organizational levels, exercising sound judgment, professionalism, initiative, and commitment to continuous learning and improvement.
• Must be currently authorized to work in the United States; visa sponsorship is not available.
• Ability to stand and sit frequently throughout an eight-hour period and reach vertically and horizontally.
• Ability to use telephone or headset equipment, lift and move materials weighing up to 20 pounds, work at a computer terminal for 6–8 hours per day, and function in an environment with constant interruptions.
• Regular and predictable attendance at the assigned work location.

Nice To Haves

• Professional risk management qualification such as Certified Risk Management Professional (CRMP), Certification in Risk Management Assurance (CRMA), Enterprise Risk Manager (ERM), International Certificate in Enterprise Risk Management (IRM), or Financial Risk Manager (FRM).
• Experience in public transportation, infrastructure, utilities, government, aviation, or large capital project environments.

Responsibilities

• Support implementation, governance, and continuous improvement of CapMetro’s ERM program, including risk appetite, risk tolerance, policies, procedures, tools, metrics, and templates.
• Integrate risk analysis, management, and recommendations into strategic planning, organizational objectives, and business decision-making.
• Develop enterprise risk reporting, dashboards, risk maps, trend analyses, and executive, Board, and governance communications.
• Maintain ERM documentation, risk records, templates, reporting artifacts, and repositories, ensuring accuracy, completeness, version control, and retention.
• Maintain the enterprise risk register and facilitate enterprise and departmental risk assessments.
• Identify, assess, prioritize, and communicate risks and opportunities affecting strategic and operational objectives.
• Monitor risk trends, emerging risks, key risk indicators, and enterprise exposures against risk appetite and tolerance thresholds, escalating material deviations as appropriate.
• Develop and enhance risk monitoring and mitigation practices, including early warning systems, preventive controls, mitigation tracking, post-event reviews, lessons learned, and process improvements.
• Foster risk awareness, collaboration, and transparency through stakeholder engagement, education, coaching, and constructive communication.
• Partner with business leaders as a trusted advisor, facilitating risk-based decisions while reinforcing business ownership and accountability for risk.
• Support change management and organizational transitions by guiding cross-functional teams in adopting processes, tools, and analytical practices, and facilitating workforce readiness and user adoption.
• Develop organizational capabilities, methodologies, and practices that strengthen risk analysis, data-driven decision-making, and risk discipline.
• Partner with strategic initiative, capital project, program, and portfolio teams to assess, review, and manage risks associated with major capital investments and strategic initiatives.
• Facilitate project risk workshops and monitor mitigation activities.
• Perform responsibilities in support of CapMetro’s mission, values, strategic goals, and organizational excellence.
• Support Capital Metropolitan Transportation Authority’s Safety Management Systems process by following safety and security policies, considering safety in every action, and reporting safety and security concerns.
• Perform other duties as required or assigned in support of the CapMetro Strategic Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager