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Office Manager

Wismettac Asian Foods, Inc.•Phoenix, AZ

About The Position

The Office Manager organizes and manages office operations and procedures to support organizational effectiveness and efficiency. The role oversees office administrative support and general and specific office and clerical tasks, and provides office management services to the office department and its operations. The Office Manager reports to the Branch Manager.

Responsibilities

  • Manage department office administration support, including data entry, receiving, record keeping, and reporting.
  • Supervise office administrative staff, including recruiting, interviewing, and hiring candidates when vacancies occur.
  • Ensure new employees receive proper training; monitor the quantity and quality of employees’ work; conduct performance evaluations; and develop employee growth plans.
  • Counsel employees and terminate them when necessary.
  • Provide administrative support to the Branch Manager.
  • Coordinate daily with department managers and the Branch Manager regarding office operations to ensure operational efficiency.
  • Organize and maintain paperwork to ensure it is properly prepared and filed.
  • Keep office administration expenditure under budget.
  • Respond to administrative inquiries from vendors, customers, and subordinate staff.
  • Cover unexpected staff absences by adjusting assignments or performing the work when required.
  • Resolve common customer and vendor complaints or problems by identifying errors, obtaining relevant information, and making corrections.
  • Track time records for all employees at the branch location and ensure employees follow company attendance guidelines.
  • Provide on-the-job and other training opportunities to support operational efficiency.
  • Plan and implement office systems, layout, and equipment procurement to maintain a clean work environment.
  • Perform other related duties as required.

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