DC Operations - Office Manager

American Bar Association•Washington, DC
•$67,760 - $83,289

About The Position

The Office Manager directs and provides overall administrative services and operational support for ABA operations in the Washington, DC office. The role manages, maintains, and monitors resources to ensure personnel, time, and expenditures align with the Association’s financial policies and the policies of supported entities. It coordinates purchasing of goods and services, including obtaining bids and proposals and processing contracts and disbursements. The position also provides staff support and administers and supervises operational and facilities support for member service programs and projects. The American Bar Association (ABA) is a member-based organization committed to access to justice, a fair legal process, and respect for the rule of law. It provides practical resources for legal professionals, conducts law school accreditation, and develops model ethics codes. ABA staff have access to continuing education and career development opportunities. Flexible or hybrid work arrangements may be available to residents of CA, DC, IL, IN, MD, MI, MN, TX, VA, and WI; residency requirements may apply. ABA employees are eligible to apply for the Public Service Loan Forgiveness Program.

Requirements

  • Bachelor's degree or four years of equivalent experience in administrative operations, accounting or financial processes, facilities management and policy matters, or a related area.
  • A minimum of four years of directly relevant experience.
  • High degree of self-direction, organizational and oversight abilities, communication skills, and interpersonal skills.
  • Ability to work in a team setting and manage multiple reporting relationships, including directing individuals who do not report to the position and being accountable to managers who have no direct supervisory responsibility for the position.

Nice To Haves

  • Experience in an association is preferred.
  • Knowledge of general accounting principles, budgetary processes, and annual planning techniques is preferred.

Responsibilities

  • Manage the daily activities of DC administrative and facilities staff to support effective facility operations, service delivery, and budgetary and expense control.
  • Administer and monitor the budgetary process for ABA DC Operations; track and analyze operational costs and advise senior staff on budget matters and processes.
  • Ensure compliance with ABA administrative, budget and expense, and facilities processes; evaluate and improve office-specific policies and develop and implement procedures for administrative processes, including contract administration, iProcurement, invoices, record-keeping, document preparation, mailroom operations, reception, and maintenance services.
  • Develop systems to effectively manage administrative operations.
  • Oversee vendor selection and purchases of equipment and supplies, and manage vendor relationships.
  • Coordinate with the DC property management office and landlords on space, contract compliance, building security, and lease-related matters.
  • Maintain and communicate safety, security, and business continuity plans and programs to protect fiscal and human assets and mitigate risk.
  • Support meetings and meeting materials; ensure special-event setup and breakdown and coordinate event logistics with third parties and service providers as needed.
  • Coordinate resources to identify operational problems, troubleshoot potential solutions, obtain approval for recommended solutions, and implement approved changes.
  • Support ABA entities using the DC offices and facilitate employee wellbeing activities as requested and as resources allow.
  • Perform other related duties as required.

Benefits

  • 401(k)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Health spending accounts
  • Supplemental life insurance
  • Disability insurance
  • Prepaid legal programs
  • Complimentary American Bar Association membership with additional benefits
  • Continuing education and career development opportunities
  • Eligibility to apply for the Public Service Loan Forgiveness Program
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