Office Manager

Great Lakes Dental Partners LLC•Crest Hill, IL
•$70,000 - $75,000

About The Position

AFD Crest Hill is seeking an Office Manager to lead practice operations, support a strong team culture, and create exceptional patient experiences. The role uses metrics and KPIs to guide performance, manages budgets and production targets, and ensures financial records are accurate. It also oversees insurance claims, scheduling, and team training while collaborating with staff to maintain a welcoming, high-performing environment. The position is scheduled Monday through Wednesday from 9:00 a.m. to 5:00 p.m., Thursday from 9:00 a.m. to 6:00 p.m., and Friday from 9:00 a.m. to 3:00 p.m.

Requirements

  • Bachelor’s degree.
  • At least 2 years of experience managing dental staff.
  • Strong interpersonal, leadership, and relationship-building skills.
  • Outgoing personality and ability to multitask.
  • Excellent written and verbal communication skills.
  • Drive to promote the best dental care to existing and potential patients.
  • Ability to adapt and manage multiple priorities in a dynamic environment.

Responsibilities

  • Use metrics and KPIs to drive success and support practice performance.
  • Ensure patients receive excellent care and have a positive experience.
  • Manage budgets, meet production targets, and maintain accurate financial records.
  • Oversee insurance claims, scheduling, and team training.
  • Collaborate with the team to foster a welcoming, high-performing environment.
  • Promote quality dental care to current and potential patients.

Benefits

  • Incentive pay tied to performance.
  • Professional development, leadership training, and growth opportunities.
  • A supportive, collaborative workplace culture.
  • Employee well-being support, personally and professionally.
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