Account Manager/Inside Sales

Air & Liquid System Corporation - Buffalo Pumps & Office•City of North Tonawanda, NY

1h•$70,000 - $85,000

About The Position

The Account Manager/Inside Sales role performs essential sales department duties across quotation development, product costing and pricing, contract administration, sales order execution, customer communication and order follow-up, production planning support, customer shipment execution, accounts receivable follow-up, and documentation creation and submittals. The role may focus on Commercial, Navy, or both areas. The position supports the quotation and order lifecycle, coordinating with customers and internal departments to meet delivery commitments and fulfill orders. It contributes to continuous improvement initiatives, business development, and the creation of order-related technical and contractual documentation. Duties may include other job-related functions not listed, and essential functions are subject to reasonable accommodation.

Requirements

Associate degree in mechanical, industrial, international business, accounting, science, or engineering discipline; a four-year bachelor’s degree is preferred.
2–3 years of related experience.
Excellent verbal and written communication skills.
Effective planning, organizational, and project execution skills.
High attention to detail and precision.
Strong drive for improvement, initiative, and follow-through.
Strong team orientation.
Ability to work independently with minimal supervision and guidance.
Proficiency with Microsoft Office products for organizing and communicating.
Strong analytical and problem-solving skills.

Nice To Haves

Preferred four-year bachelor’s degree in mechanical, industrial, international business, accounting, science, or engineering discipline.

Responsibilities

Complete the technical and commercial aspects of the quotation process in accordance with company procedures and industry norms.
Create costing and pricing standards and incorporate them into quotations, with delivery commitments consistent with product planning and capacity.
Complete sales order entry and review orders upon receipt; compile and review the data required for order booking and fulfillment.
Track sales orders through the approval process to support timely processing.
Provide internal departments with delivery, shipping, transportation, pricing, and payment information to facilitate customer order fulfillment.
Participate in engineering and sales continuous improvement and integrate initiatives with Operations’ continuous improvement work.
Contribute proactively to Buffalo Pumps’ business development initiatives.
Work with order engineering and order entry to create bills of materials, drawings, change orders, job routings, and customer contract data submittals.
Develop functional proficiency in the ERP system.
Assist Accounts Receivable with payment collections and resolution of payment issues.