Business Office Manager

Life Care Services•Mokena, IL

About The Position

The Business Office Manager at The Clarendale of Mokena provides human resources and financial support to the community and Executive Director. As a key member of the community’s management team, the position follows applicable policies and procedures and supports the community’s mission, philosophy, values, company vision, principles, and Hospitality Promises. The role oversees front desk staff and handles human resources activities, accounts payable, and payroll. Responsibilities include recruiting and onboarding, directing and evaluating staff, managing invoice and credit-card processes, and reviewing payroll and employee expense information for accuracy and compliance. The position also performs other related duties as assigned in an effective, timely, and professional manner.

Requirements

At least 2 years of human resources experience.
At least 2 years of accounts receivable and payroll experience.
Experience with orientation, onboarding, recruitment, and employee relations.
Associate degree in accounting, business, or human resources required.
Ability to work in a fast-paced environment with multiple ongoing projects and deadlines.
Strong time-management skills and attention to detail.
Proactive approach to daily operations.
Positive attitude and willingness to contribute to a strong hospitality culture.

Nice To Haves

Bachelor’s degree in accounting, business, or human resources preferred.
At least one year of staff-supervision experience preferred.

Responsibilities

Supervise the front desk, including two or more full-time or equivalent receptionists and/or concierges.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing and hiring, planning and assigning work, directing work, appraising performance, and rewarding or disciplining employees.
Support recruiting, orientation, and onboarding processes.
Serve as a resource for community department directors on the chart of accounts, invoice coding, approval processes, and deadlines.
Oversee routing accounts payable invoices for approval from the time invoices arrive by mail.
Reconcile the credit card log to invoices, verify that credit card receipts are accounted for, and submit documents to the Community Accounting department for balance replenishment as needed.
Run payroll variance, overtime, birthday, and anniversary reports; analyze them and submit them for supervisory review after department managers approve variances.
Ensure payroll accuracy and compliance with policies and procedures.
Review time cards for accuracy before submitting payroll.
Ensure time-edit data entries are supported by completed time-edit sheets signed and dated by both the employee and supervisor.
Report new hires, status changes—including leaves of absence, classification and wage changes—and changes affecting community staff benefit-program participation.
Review employee expense reports for accuracy and completeness.
Perform other related duties as assigned in an effective, timely, and professional manner.