Business Office Manager

Autumn Leaves•Mokena, IL

10d

About The Position

The Business Office Manager provides Human Resources and financial support to The Clarendale of Mokena and its Executive Director. As a key member of the community management team, the Business Office Manager follows organizational policies and procedures and upholds the community’s mission, philosophy, and values, along with the company’s vision, principles, and Hospitality Promises. The role includes human resources functions, accounts payable, payroll, and supervision of the front desk team.

Requirements

At least 2 years of human resources experience.
At least 2 years of experience in accounts receivable and payroll.
Experience with orientation, onboarding, recruitment, and employee relations.
Associate degree in accounting, business, or human resources required.
Ability to work in a fast-paced environment while managing multiple projects and deadlines.
Strong time-management skills and attention to detail.
Proactive approach to daily operations.
Positive attitude and willingness to contribute to a strong hospitality culture.

Nice To Haves

Bachelor’s degree in accounting, business, or human resources preferred.
At least 1 year of experience supervising staff preferred.
Enthusiasm, compassion, and passion for senior care, hospitality, and senior engagement.

Responsibilities

Supervise the front desk, including two or more full-time or equivalent receptionists and/or concierges; interview and hire staff, plan and assign work, direct employees, appraise performance, and reward or discipline employees in accordance with organizational policies and applicable laws.
Coordinate recruiting, orientation, and onboarding processes.
Advise community department directors on the chart of accounts, invoice coding, approval processes, deadlines, and standard procedures.
Oversee routing of accounts payable invoices for approval from their arrival by mail.
Reconcile credit card logs to invoices, verify that receipts are accounted for, and submit documentation to the Community Accounting department for replenishment as needed.
Run payroll variance, overtime, birthday, and anniversary reports; analyze and submit them for supervisory review after department managers approve variances.
Ensure payroll accuracy and compliance with policies and procedures.
Review time cards for accuracy before payroll submission and ensure time-edit entries include completed sheets signed and dated by both the employee and supervisor.
Report new hires, status changes such as leaves of absence, classification and wage changes, and other changes affecting community staff benefits participation.
Review employee expense reports for accuracy and completeness.
Perform other related duties as assigned in an effective, timely, and professional manner.