BUSINESS OFFICE MANAGER

PRIORITY MANAGEMENT•Palestine, TX

13d•Onsite

About The Position

The Business Office Manager is responsible for the overall management of business office activities at the facility, in accordance with applicable federal, state, and local guidelines and regulations, and as directed by the administrator. The role coordinates with the Central Billing Office on insurance payments, accounts receivable refunds, and maintaining logs and reports, including resident funds, census records, and case accounts. The position manages accounts receivable, accounts payable, resident trust funds, insurance billing and payments, census reconciliation, resident admission financial documentation, and related records. It supports accurate financial systems and timely payment collection, maintains resident files and trust-account documentation, prepares and reconciles reports, and participates in facility meetings and committees. Other duties may be assigned or changed at any time.

Requirements

Associate degree in a business or accounting field and/or experience in business office operations in long-term care or a healthcare-related field; listed as preferred.
Effective communication skills to maintain positive relationships with residents, families, staff, physicians, consultants, providers, governmental agencies and their representatives, and the community.
Current knowledge of local, state, and federal guidelines and regulations.
Experience with Microsoft Office applications.

Nice To Haves

Associate degree in a business or accounting field.
Experience in business office operations in long-term care or a healthcare-related field.

Responsibilities

Manage business office functions, including accounts receivable, accounts payable, resident trust funds, and other assigned duties.
Ensure financial systems are accurate, efficient, and compliant with professional accounting practices and governmental regulations.
Coordinate Medicare, Medicaid, private insurance, HMO, and hospice billing; verify payer sources; post payments; and meet critical deadlines.
Ensure timely receipt of payments and notify residents and families of financial obligations upon or before admission; obtain, distribute, and file required documentation.
Contact responsible parties monthly about missing payments; submit Medicaid applications and follow up on pending cases; enter admission packets into the electronic system within seven days of admission.
Maintain logs for outstanding admission packets, new admissions, verifications, pending cases, Medicaid-pending cases, and pending admissions.
Manage the facility system for receiving, depositing, withdrawing, and accounting for resident funds; ensure funds are available to residents or authorized representatives and conduct monthly audits.
Ensure resident-fund transaction and balance reports are reviewed and signed at least quarterly and as required; keep related records orderly, professional, and secure.
Track and reconcile census information across statistical reports, census worksheets, accounts receivable reports, nursing reports, clinical and admissions records, and payer types; make adjustments when necessary.
Complete prior-business-day census reports by status and the Action Summary Report.
Obtain and verify resident face sheets and admissions information; enter and update resident master information in the accounts receivable system.
Assist in preparing reports that track cost reimbursement in relation to census days.
Perform payer verifications, enter recurring charges on accounts receivable profiles, and generate transactions after changes are made in PCC.
Maintain resident files for new admissions and place readmission paperwork in existing charts; maintain copies of resident trust-fund agreements and other legal trust-account documents.
Attend and participate in staff, departmental-head, and other center meetings, and serve on required committees.
Gather and enter ancillary charges, adjustments, cable charges, and beauty and barber charges; file ancillary charge slips and compare them with rate and charge schedules.
Maintain updated billing manuals.

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic company-paid life insurance
Long-term disability insurance
Voluntary life insurance for the employee, employee spouse, and employee children
Short-term disability insurance
Cancer insurance
Critical illness insurance
Accidental insurance
Universal life insurance
Employee referral bonus potential program
Daily Pay
Tuition reimbursement
Paid time off