Community Manager

Sares Regis Corporate Office • Phoenix, AZ

25d

About The Position

The Community Manager is responsible for the overall supervision and performance of a 200-unit residential property in Phoenix, Arizona. This role oversees property operations and team performance, including hiring, training, and developing a competent team. The manager reviews rent recommendations, works to maximize income, oversees rent collection and resident procedures, reviews financial performance, develops budgets and forecasts, and creates marketing plans. The role also manages contractor bidding and performance, property safety practices, maintenance and capital-project needs, curb appeal, and risk management. The Community Manager is expected to follow company handbooks, property policy manuals, and other governing documents.

SRG Residential is a third-party multifamily property management firm. The posting states that SRG Residential merged with Milhaus in June 2026 and that the combined organization manages approximately 50,000 apartment homes across more than 20 states.

Requirements

• Five years of experience in a Community Manager role at a property with at least 200 units.
• Excellent problem-solving, interpersonal, communication, leadership, and supervisory skills.
• Excellent sales skills.
• Ability to read and interpret general business periodicals and write reports and business correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area, and apply basic math concepts.
• Ability to solve practical problems and handle varied situations with limited standardization.
• Knowledge of property-level operations software, Outlook, Internet software, Excel, and Word.

Responsibilities

• Hire, train, and develop a competent team.
• Manage daily property operations directly or indirectly, review daily rent recommendations, and identify opportunities to maximize income.
• Collect rents and implement timely procedures for delinquent rent; ensure resident insurance compliance, screening policies, and resident retention procedures are followed.
• Ensure weekly and other required reports are completed accurately and on time; approve invoices and ensure timely, accurate data input.
• Review and analyze monthly performance, complete variance reports, and initiate annual budgets and forecasts.
• Identify market challenges, stay informed about competitors and marketplace conditions, and create effective marketing plans.
• Routinely bid recurring contract work, confirm contractor insurance and lien waiver compliance, and monitor contractor quality and timeliness.
• Implement OSHA and other safety procedures; provide safety education and meetings and ensure current MSDS information is available.
• Work with the maintenance supervisor to identify potential repairs and capital projects, maintain curb appeal to corporate and regional standards, and identify actual or potential risk management issues.
• Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Benefits

• 401(k) match
• Rental incentive and renewal compensation
• Bonuses
• Rental discounts, depending on location
• Medical, dental, vision, and other voluntary benefits for eligible regular full-time employees working 30–40 hours per week
• Vacation accrual for eligible regular full-time employees
• Sick time accrual in accordance with law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed