Community Manager

Sares Regis Corporate Office • Tempe, AZ

25d

About The Position

The Community Manager is responsible for the overall supervision and performance of a 400-unit property in Tempe, Arizona. The role oversees property operations, team development, resident services, financial performance, marketing, contractor work, safety, and risk management. The position also requires following company handbooks, property policy manuals, and other governing documents.

Requirements

• Five years of experience in a Community Manager role at a property with at least 300 units.
• Excellent problem-solving, interpersonal, communication, and leadership/supervisory skills.
• Excellent sales skills.
• Ability to read and interpret general business periodicals and write reports and business correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area, and to apply basic mathematical concepts.
• Ability to solve practical problems and handle situations with limited standardization.
• Knowledge of property-level operations software, Outlook, internet software, Excel, and Word.
• Successful completion of a background screen and drug test is required.

Responsibilities

• Hire, train, and develop a competent team.
• Manage daily property operations, review rent recommendations, and identify opportunities to maximize income.
• Collect rent and implement timely legal procedures for delinquent rent.
• Ensure resident insurance compliance, screening policies, and resident retention procedures are implemented effectively.
• Complete weekly and other required reports accurately and on time; approve invoices and ensure accurate, timely data entry.
• Review monthly performance, prepare variance reports, and initiate annual budgets and forecasts.
• Identify market challenges, stay informed about competitors and market conditions, and create effective marketing plans.
• Regularly bid recurring contract work, verify contractor insurance and lien waiver compliance, and monitor contractor work quality and timeliness.
• Implement OSHA and other safety procedures, educate the team about safety, conduct routine safety meetings, and maintain current MSDS information.
• Work with the maintenance supervisor to identify repairs and capital projects, maintain curb appeal to company standards, and identify actual or potential risk management issues.
• Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Benefits

• 401(k) match
• Rental incentive and renewal compensation
• Bonuses
• Rental discounts, depending on location
• Medical, dental, vision, and other voluntary benefits for eligible regular full-time employees working 30–40 hours per week
• Vacation accrual for eligible regular full-time employees working 30–40 hours per week
• Sick time accrual in accordance with law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed