Dental Office Manager

Aspen Dental Management•Muskogee, OK

25d

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors and helps create lasting impressions while building trust and loyalty with patients. The role provides an opportunity to positively affect patients’ lives and give back to communities. New hires participate in an extensive ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The position is full-time, with a salary of $60,000–$65,000 per year plus monthly and quarterly incentive earnings. Aspen Dental describes its practices as independently owned and operated by licensed dentists that receive non-clinical business support services from Aspen Dental Management, Inc. Details may vary by location; limitations apply.

Requirements

At least one year of experience managing a team of direct reports.
High school diploma or equivalent.
People-centric leadership approach that motivates and inspires others.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.

Nice To Haves

College degree preferred.

Responsibilities

Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients on treatment options provided by the clinical team, verify insurance payment, and manage collections while ensuring high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.